Unit Title: Unit sector reference: Level: Credit value: Guided learning hours: Unit accreditation number:
Promote good practice in handling information in health and social care settings HSC 038 3 2 16 J/601/9470
Unit purpose and aim
This unit is aimed at those working in a wide range of settings. It covers the knowledge and skills needed to implement and promote good practice in recording, sharing, storing and accessing information. Learning Outcomes The learner will: 1 Understand requirements for handling information in health and social care settings Assessment Criteria The learner can: 1.1 Identify legislation and codes of practice that relate to handling information in health and social care 1.2 Summarise the main points of
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Any knowledge evidence integral to these learning outcomes may be generated outside of the work environment but the final assessment decision must be within the real work environment. Competence based assessment must include direct observation as the main source of evidence. For this unit, learning outcomes 2 and 3 must be assessed in a real work environment.
Guidance on assessment and evidence requirements
OCR does not stipulate the mode of delivery for the teaching of the content of this unit. Centres are free to deliver this unit using any mode of delivery that meets the needs of their candidates. Centres should consider the candidates’ complete learning experience when designing learning programmes.
National occupational standards (NOS) mapping/signposting
This unit has been developed by Skills for Care and Development in Partnership with Awarding Organisations. It is directly relevant to the needs of employers and relates to national occupational standards developed by Skills for Care and Development. As such, the unit may provide evidence for the following national occupational standards in health and social care developed by Skills for Care and Development: HSC 31 Content recurs throughout HSC NOS knowledge requirements NOS can be viewed on the relevant Sector Skills Council’s website or the Occupational standards directory at www.ukstandards.co.uk
Functional skills signposting
This section indicates
The Data Protection Act (1998) requires that personal details and information must be kept secure and confidential. Confidentiality is necessary in any Health and Care Social setting because it maintains between the individuals and the organisation. An environment of trust encourages people to be open and honest with those who care for them. They provide all the details necessary so that they receive the best care possible. The employers are accountable to the regulators for protecting confidentiality .Preserving privacy and confidentiality is essential so that they do not risk the discipline of being struck off a professional register. Each member of the staff has a responsibility to ensure that the care record are accurate recorded. A clear information will aid patients to participate fully in decision making about their
The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.
Unit 2, 1.1, unit 3, 1.1,1.2,1.3- I have also learned and familiarised myself with different methods of assessment that can be used to assess competence and knowledge. They are namely: Observation of performance in the work environment and simulated environments- used in practical situation in work environment where a learner demonstrates their competence (natural performance) whilst learners are being observed. Simulation-this is similar to observation but a simulated activity is used rather than natural performance to assessed learners. Simulation is used when it has not been possible to carry out a task. Examining products of work- assesment is done on the culmination of learner 's training, e:g certificates, health and safety reports, memos, checklist for patiaent care, letters, charts. Questioning the learner, witness testimony: any other people who has been involved with the learner 's progress can write a statemen to show how the learner has successfully covered relevant aspects of the courset, learners ' personal statement: it is a reflective account where learners explains the thinking behind their decision to take certain approach or why they decided to change aspects of a task or activity ,
How do you show this person that you are listening to them, and ensure their communication needs are met?
As a Health care worker I work in accordance with the Care Standard Act 2000, Codes of Practice and conduct, with the Legal and Organisational requirements, and procedures.
One of the central codes of practice in health and social care has been provided by the GSCC and it sets standards of practice and behaviour for staff working in that field, including standards
In my role as a care assistant, I care for elderly people who have a wide spectrum of physical conditions and dementia. I am responsible for delivering person centred care and I always treat people with dignity and respect. I have gained experience in the importance of meeting hydration and nutrition needs, personal care and communicating with people who may have communication, comprehension and sensory deficits. I have gained basic knowledge on the causes and treatments of disease by speaking to nurses and fellow care assistants. The nurses I work with have explained medical jargon and the uses of medication to me, which I feel would be useful for this course. I have completed a course on mental capacity and best interest’s decisions along
When an individual is referred to as having a deficiency, it means that there is the absence of a particular nutrient in the body. This could be due to the lack of that nutrient being provided though the diet or could be due to a
1. Identify legislation and codes of practice that relate to handling information in health and social care.
Therefore every care practitioner should endeavour to promote theses rights when dealing with services users and their relatives. Furthermore, it is crucial for service users to understand that any information they give will be with strict confidentiality. It is a legal requirement for health and social care services to keep personal data confidential.
Informal care is unpaid care that may be provided by family, friends or neighbours. (Brodsky, Habib and Hirschfield, 2003) state “Informal Care is by far the dominant form of care throughout the world.” This essay will state how important informal care is in modern society and how this has affected current social policy. It will define what the differences are between informal and formal care, what exactly informal care consists of, what a carer is, include statistics about informal carers, explain what the mixed economy of care means and conclude the importance of informal care in society.
It has only been within the last five years that health information management (HIM) has experienced exponential changes, due to the healthcare reform. The electronic health record (EHR) is connected to health information exchanges and other systems of interoperability. The timely completion of charts, coding and release of information (ROI) has become much more efficient with the electronic record. Traditional HIM functions will just be transformed and will always be an integral part of successful patient care. Professionals must be flexible and willing to adapt and even generate change. As Health Information Technology continues to evolve, so will the roles
They need to be confident of seeking advice from senior managers and directors and to know that they can refer a member of staff to occupational health and confidential staff counselling service when greater levels of support are deemed necessary.
The NHS Operating Framework introduced by the coalition government sets out the planning and financial requirements for RUHB in 2012/13 and the basis of their accountability (DH, 2012). As a result, the 2013 certified that funding for health in England be frozen for up 2015/16 thereby requiring RUBH to underspend allocated funding from the government such as putting a 1% cap on pay award. Socially, this will include factors such as behavior of staff and service users, partnership working, quality of care, etc. These factors can drive change in diverse ways in the RUHB. For example, the NICE Guidelines on Behavior Change make recommendations on individual level behavior interventions that is aimed at changing the behavior that can be dangerous to the health of staff and service users such as smoking, alcohol abuse, lack of physical activity, safe sex, etc. (NICE, 2014). Technologically, the introduction of information communication technology has resulted in faster communication, appropriate storing and sharing of information and records of service users between health and social care professionals. As a result of the CQC inspection, the RUHB revises their health records management policy to more accurately reflect where information about service user such as fluid intake and output in each ward should be recorded (CQC Report, 2013)
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