Software Assignment 2 Essay

Assess the effectiveness of own organisation in measuring team performance against organisation goals and objectives

The features of effective team performance is set up through positive leadership, this is something which is developed and nurtured. An effective team will work together, be focused and all the time supporting each other along the way to achieve and reach goals. For a team to be effective, each team member needs to be clear on their roles and responsibilities relating to their job. Team performance will be more effective if there is respect for the leader/manager and each other. They must have a good understanding towards their job role and responsibility.

The features of effective team performance is set up through positive leadership, this is something which is developed and nurtured. An effective team will work together, be focused and all the time supporting each other along the way to achieve and reach goals. For a team to be effective, each team member needs to be clear on their roles and responsibilities relating to their job. Team performance will be more effective if there is respect for the leader/manager and an understanding towards their job role and responsibility. The leader/manager should also be aware of the skills or weakness within the team and be able to provide support were necessary and also utilise their strengths. Training and support will enable staff to improve

Clear responsibilities and roles, the structure of the team, job descriptions, competencies, accountabilities, resources, tools and equipment should all be provided. Problem solving, communicating, managing conflicts, tasks, planning meetings, performance evaluation, managing change and decision making should follow clear procedures ensuring effective team working. Positive relationships, mutual respect and trust, continuing support and inclusion, valuing diversity and listening to feedback can overcome challenges to effective team performance. A strong credible leader with clear expectations can also overcome challenges to an effective team.

Airlines are now able to expand their outreach directly to consumers through e-commerce. For example, airlines like Qantas are able to introduce ticketless travel through the use of technology (Thompson and Gamble, 2012).

In our recent negotiation, my partner Dave and I assumed the roles of Alan Hacker, a computer software developer, and Alan Hacker’s lawyer. Being the lawyer in the negotiation my objective was to avoid litigation with my client’s partner Stanley Star and to aid in the continuation of my client’s co-owned company HackerStar. In addition, I would assist Hacker in coming to an agreement that would be satisfying for him both personally and financially. I felt that Dave and I presented a reasonable argument on Hacker’s behalf and, since I was able to apply some of our class readings during the process, I was overall pleased with the outcome.

This report will cover the way by which the E-ticketing company can be organized and focuses on the identification of the stakeholders which are involved in this case study, and gives a smooth flow of the relationships among them and responsibilities of each stakeholder.

The non-functional requirements are the attributes of the system; these include: reliability, performance, cost, system quality attributes, and the challenges encountered during installation.

I have recently accepted an employment position with a large, high profile jewellers firm. The organisation manufactures imports and repairs jewellery for distribution to its many stores in all states. My position title is ‘Team Leader of Distribution and Warehousing’ – a frontline management position. There are 12 team members in my team from different backgrounds and with differing levels of expertise. Some team members have worked with the organisation, and in this division, for a number of years. Other team members are relatively new, while some have worked in other departments/ sections

The Business rules are identified and other non-functional requirements such as Volume, Response Time, Security and others are also identified.

Of the total travel market only 1% was generated from the online travel market, and consumers still depended on customer call centers to confirm payment status. To counteract the risks it is important that Lucky Air create an effective business-consumer-business model that will do the obvious and draw consumers to their site and make an online purchase of airfare. To draw in consumers Lucky Air will need to focus on Web 2.0, which is the unique feature or features of e-commerce and the Internet coming together as applications and social media technologies. Web 2.0 will allow for a better online experience with inter-human connections, consumer interacted blogs and the staff to constantly monitor the site to provide consumer feedback. Web 2.0 is crucial to providing customer relationship management. Promoting reviews from consumers in regards to destinations and airline experience are important so the consumer can feel they are important enough to expose the truth from other consumers even negative remarks. But the single most important part of focusing on e-commerce is the ability to provide a online experience and advanced technology that enables customer self-service without the need for multiple customer call centers. Customers should be able to pay for fares, cancel fares, use a safe payment method that can verify a credit card, check on the status of flights and use rewards programs

Therefore, it is easy for customers to wonder if they have paid the right amount for the flight. Here the question arises: what is the ‘correct’ fare to pay for a flight?

Associations like Airways, Railways and so forth additionally have these essential needs. They focus on speedier operations, obligation and correspondence to build throughput. The Passenger ought to be benefitted of offices which give speedier and correct operation of reservation, retraction and so on the clients must be give a legitimate interface through which they can give essential data to the travelers. The right to gain entrance or recovery of the data like flight calendars, traveler data and so forth ought to be speedier on traveler requests and operational needs. Individuals working in diverse offices all ought to see same data. At the point when one division completes with the information section it is naturally directed to the following office. These all are additionally the prerequisites of the associations like aviation routes,

result of this, no other airline in the industry’s history has enjoyed the customer loyalty and

The next stage is booking process by contacting related supplier or Principal to check availability. This could be by telephone but nowadays and especially at Kings Travels they use special computer software packages of holiday booking and airline flights the detail then confirmed with the customer and if happy payment is processed By Kings Travel, depending when customer is due to travel this may be full amount or deposit. Kings Travel accepts all sorts of payments (Cash, credit cards, debit cards, cheque payments).The paper work is processed through admin and accounts department and payment is submitted to bank and to principal, which then release the travel documents to Kings Travel to distribute to the customer. Copies of relevant documents are filed for future reference.