Operations Management in a Travel Agency

P1- Describe the travel and tourism component industries and provide examples of domestic, inbound and outbound organisations within them.

You should develop information provided in P1. You need to consider why these links exist and why relationships are formed, explaining how they affect the organisations concerned. E.g.

It has won major leisure, corporate and wholesale travel awards for its services. It also has been awarded Best Travel Agency Group, Best National Travel Management Company and Travel Agency Corporate (Flight Centre travel Group).

New Frontier Touring is a tour booking agency based in Nashville, TN. They represent artists from the indie-rock, Americana, acoustic roots, folk, and jazz genres. With over 75 artists on their roster, technology is an important aspect of the company and keeping the business running. On a normal day, there are ten booking agents, two contract department workers, and at least two interns there at a time, each one on their own computer using technology.

Henry Ou, Derrick Kwok, the President and the Vice President of Air & Sea Travel Center also serves as Tour Director of our company who would plan, organize, and conduct short-distance, long-distance travel, tours, and expeditions for individuals and groups. Mr. Ou and Mr. Kwok have experiences of planning and organizing trips, make sure everything runs according to the itinerary and make sure our valued clients safe and enjoy the trip. To be a successful Tour Director, personal skills and qualities are often more important than formal qualification. In memorable trip, our clients expect not only what they are going to visit, eat, and play, but also the excellent “people” skills of our Tour Directors who would bring them happiness, surprises, and make sure that arrangements for the group to run as smoothly and enjoyably as possible since the tourism industry is characterized by high-contact services in which co-creation of clients plays a major role (Grissemann & Stokburger-Sauer, 2012). Joylyn, Ina, and Phoebe are responsible for organizing and setting up the tour by making reservation for hotels, restaurants, cruises, gate tickets, and more. In most of the time, they would make a reservation earlier and deliver special requests to the service provider from the client in order to have availability to everyone in the group and make our client feel that they are valued because we listen and we care.

In each element within this chain has their own specific needed; the producer should take account along with the needs of their consumer. The first level of the chain of distribution is the Principal. Principals are the one who provides the products or service to pass down to the next organisation in the chain of distribution; the principals are the one who produces the products or services. Tour operators are the one who combine or mix all the principals together to pass it down to the Travel Agents which is the next level of the chain of distribution.

Travelodge should must make some party place and function rooms. More permanent workers should be collected and hire more marketing experts. With various offers the promotion and advertising is needed. And as being responsible of their workers, Travelodge must fight against the changing rules and regulation. And being in Growth stage, the right place must be filled with Travelodge with proper plan.

Clear what you know makes you doubtful of necessities you need and access best as a discount cost way to arrange. Extract and search through this store Travelodge as an online Travel agency you are intending to try. Fetch what you know is a reliant want to acquire store offers through a means to ascertain having

This will mean that the company will have to provide more detail on the website as to what the holiday/tour consists of and all the terms and conditions that come with the booking. However, this will create ease for the current employees of RSD Travel as this allows customers to only contact the establishment when they have an issue/problem that they need to sort out or something that they wish to clarify, and not to completely book and holiday over the phone or email which may put come customers off the idea of booking with this company. Thus meaning, that RSD Travel may also gain more customers as this improves their booking

Q1: A manufacturer’s average work-in-process inventory for a certain part is 1,000 units. The workstation produces this part at the rate of 200 units per day. What is the average time a unit spends at this workstation? Inventory, , Throughput, . Thus, Flow time, . A unit spends an average time of 5 days at this workstation. Q2: The Wilcox Student Health Center has just implemented a new computer system and service process to “improve efficiency.” As pharmacy manager, you are concerned about waiting time and its potential impact on college students who “get no respect.” All prescriptions (Rxs) go through the following process: Drop-off ! Fill Rx ! Pick-up ! Cashier Assume that students arrive to drop-off Rxs at a steady rate of 2 Rxs per

Gioe Melaney is the general director of Southern Toro – a subsidiary company included in the distribution system of Toron Coporation in Galveston, Taxas.

3.1 For each hotel, what is the role of technology and the role of operations

There are many recommendations that it has to consider for the next three years. For instance, it has to reduce its cost to the customers. This will facilitate in ensuring satisfaction of customers as a result of affordable prices. Second it should establish other travel branches in different parts of the world the organization may use $3000 for the expansion. This will facilitate in attraction of a large market share which will result to increased profit. The organization should also ensure that it advertise all its services through various media services that will meet many customers with an aim of convincing them to prefer their services as compared to those if other organizations.

The buyers of the services of travel agencies are consumers, that is, individuals and businesses. For this industry we are dealing with a small degree of concentration, due to the wide range of services.

In order to meet different needs of customers, EGL provide different travel services such as Hong Kong in-bound and out-bound tours,  cruise and group tour. Visa Application, booking air