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Starbucks Mission Statement

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Contents

Starbucks Mission Statement________________p.4
Protect interests and freedom of employees_____p.5
Action to promote environmental responsibility_p.6
Benefits for Key Stakeholders_______________p.7
Challenges for Key Stakeholders_____________p.8
Risks for Key Stakeholders__________________p.9
References___________________________p.10-11

Starbucks Mission Statement

"Starbucks mission: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time. Starbucks is committed to a role of environmental leadership in all facets of our business." (Starbucks 2014)

Starbucks is a member of the United Nations Global Compact and has complied with the ten principles (UN Global Compact 2014). In the past decade, …show more content…

The association helps to resolve low-wage, no fixed working hours, no labor protection and other labor issues. The company passes Union to understand employees unhappy at work, such as low wages, without respect for the work and life without autonomy (Starbucks Workers Union 2014). When we understand each other's ideas and master their job dissatisfaction, we consult together to improve labor rights. After the founding of the union, our company will jointly safeguard the interests of employees. Thus, wage of employees is also growing rapidly. In 2005-2013, revenue per worker was around US$54,500 and in more recent years it has been US$81,200, an increase of 49% (Starbucks Workers Union 2014). Thus be seen that we absolutely respect their opinion and freedom. However, the barista said that the company's schedule was shortness (Sherter 2014). They believe irregular schedules so that they cannot schedule appointments and their other lives. This is exploitation of their time. Therefore, our business has the following recommendations to assist compliance with the principle 3 of the UN Global Compact.

Recommendation 1: To harmonize labor relations and improve efficiency, it must convene monthly labor meeting in order to protect all employees enjoy human rights and freedom of association rights. Management and lower-level employees can participate in the dialogue to solve common problems and address common challenges. …show more content…

However, the implementation of an activity requires human resources and money. Among them, the funding for the enterprise is a place worthy of deliberation and discussion. Investments in ethical products and services will affect the cost of capital of enterprises. Therefore, the company may withdraw some activities of the environmental nature. It may also affect the environmental concepts of public.

Risks for Key Stakeholders

When employees make some suggestions in the consultation meeting, but do not respond through the supervisor and directly respond to the top, it might lead to dissatisfaction with their superiors. It is because the supervisor may think employees not to regard to his feelings. Thus, it will seriously affect the company's operations. In addition, companies need cost to organize large scale events. They are likely to transfer the cost to the products. So customers have to bear more losses.

Starbucks sincerely hopes that Local Network will actively consider of this submission.

Yours Sincerely,
Katie Sze
Manager of Starbucks

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