Startergic Change Mangement

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Richard Dana Associates (RDA) was brought in by the owners of a family-owned business with complex relationship issues at a time preceding an anticipated leadership transition. Following individual and group coaching sessions, RDA was able to help the leadership separate personal issues, and codify practices through formal policies to allow the leadership group to focus on business issues without personal complications. At the end of RDA's engagement, the client was well-positioned to begin developing a transition plan. Bob, founder, CEO, and owner of a 20-year-old, closely-held business, hoped to groom his 30-year-old son, Jack to take over the business in the next five years. The firm was currently co-run by Betty, the COO and…show more content…
Through the course of RDA's engagement, the requisite underlying systems were put in place job descriptions, policies and procedures, communication skills training, and relationship building. Jack was able to work at the firm productively. The dysfunctional behavior had stabilized and the three were better able to separate their business identities from their personal conflicts, and had begun working more as a team. The benefits of their improvements spread to the rest of the organization in the form of improved trust, increased productivity, and a less emotional work environment. By eliminating the personal obstacles, Bob and Betty were ready to envision a succession plan. RDA facilitated additional working sessions with Bob and Betty, to focus on their personal and business priorities. Go through the above case and answer the following questions : Part I 3.1 Develop systems to involve stakeholders of the case in the planning of change. (AC 3.1 : Develop systems to involve stakeholders of RDA in the planning of change). Stakeholder analysis is the process of identifying the individuals or groups that are likely to affect or be affected by a proposed action, and sorting them according to their impact on the action and the impact the action will have on them. Stakeholder analysis is a key part of

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