Successful Nursing Communication

Communication involves information being sent, received and decoded between two or more people (Balzer-Riley 2008) and involves the use of a number of communication skills; which in a nursing context generally focuses on listening and giving information to patients (Weller 2002). This process of sending and receiving messages has been described as both simple and complex (Rosengren 2000 in McCabe 2006, p.4). It is a process which is continually utilised by nurses to convey and receive information from the patient, co-workers, others they come into contact with and the patient’s family.

The interview was conducted with a registered nurse with more than 10 years’ experience. Her current role is working in the Medical Assessment and Planning Unit, in particular, the palliative care area. On a regular basis, her role involves providing safe and quality care to her patients, and more specifically end of life care. In doing so, two predominant skills of communication

Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.

It can be hard for nursing students to apply theoretical knowledge to clinical setting without some proper guidance and support. This paper will discuss a critical incident which occurred in Week 3 of my N308 clinical course. The incident was related to skilled communication and organized prioritization, which are topics covered in N307 seminar. From a nursing perspective, this incident made me realize the importance of effective communication, prioritisation, and management skills because disorganized care would pose a threat to patient’s safety and compliance with the fundamental principles listed in the CNA code of ethics (Canadian Nurses Association, 2017).

Holistic healthcare demands interpersonal collaboration within the nurses and the community for the excellent care of the patient. For example, for a patient suffering from a mental disorder, it is necessary for the nurses to collaborate with each other as well as with the social workers assigned to the patient and his family, which is true if the patient is also a guardian. (Wagner, Liston, & Miller, 2011). The nurses will have to take medical care of the patient while the social worker tends to his social needs such as the welfare of his family. Therefore, it is imperative that the nursing and social work personnel have good communication skills. Communication enhances teamwork that will lead to the caregivers sharing insights and ideas with

Communication in the nursing professional is complicated process and the possibility of sending or receiving incorrect messages frequently exists. It is essential that we know the key components of the communication process, how to improve our skills, and the potential problems that exist with errors in communication. Good communication skills should be considered a basic requirement for any person irrespective of the profession the person is engaged in. Communication helps a person to relate well with the people he is interacting with. The nursing profession is not an exception since a nurse should use good communication skills to be

D-The patient was placed on HOLD and this writer cleared the HOLD. This writer addressed with the patient about her recent AWOL, referring to yesterday. According to the patient, she missed her medcab and did not have any other form of transportation. The patient was in tears as she also reported that she used crack cocaine (smoking) from 8/1/2016-08/4/2016. When asked as to how much she used, she says, " I spent $300 worth......I was doing so good, so good. I didn't want to use. It's too much." This writer asked the patient to what happen recently because during the last individual counseling session, the patient was clean from illicit drugs for a week and 3 days. According to the patient, her son had turned against and lied to her sister

1. Why do you think that research has found that physicians with good communication skills had fewer patient complaints and lawsuits? Identify at least two specific ways that a doctor’s communication skills can improve the patient’s experience.

Mr. Comer was admitted to his local community hospital for respite care. He has suffered multiple, acute strokes in the past, which has left him with severe disabilities. These include paralysis rendering him immobile, aphasia (speech loss) and dysphagia (swallowing difficulties). He relies on carers for all normal activities required for daily living (Roper et al 1996) and is advised to have a pureed diet and thickened fluids.

Change is the stage where all the ward team begin to decide their uncertainty that things will be different (Cummings and McLennan 2005). This is when effective communication flow will be established with the ward team to be on board with the change especially the hierarchical stakeholders leaders or managers (Palfrey 2006). It will develop a good rapport between the change agent to managers in order to brain storm these managers to belief in embracing this challenge and chance to execute the cover for the catheter stand and short with suspensor pocket for the suprapubic catheter leg bag would benefit the patients and the team. This will allow the managers to engaged and support the junior staffs to adapt the new skill as they are seen as role models (Porter-O' Grady 2003). This transitioned of these hierarchical leader controlled structure of empowerment will require a champion who will advocate, lead and implement the change within the unit and others (Kerfoot 2006). For example, the manager will mentor and

Communication is the way information is processed. In nursing communication is important because it’s the key to providing safe and effective patient care. According to Hood, (2014) “Mastery of communication skills is necessary for carrying out the mission of safe, effective, high-quality and nursing care to clients, families, and communities” (p.106).To be a successful nurse possessing great communication skills is vital.

How often does a registered nurse effectively communicates the medication and the rationale and or importance for taking the medication to their patients? I chose goal nine from the fifteen Patient Safety Goals created by the The Joint Commission on Accreditation and HealthCare Organizations. Goal nine, or NPSG.03.06.01, focuses on maintaining and communicating accurate patient medication information. Whether it is from the physician to the nurse or the nurse to the patient. Lack of proper communication often leads to medications errors. In fact, in 1999, the Institute of Medicine estimated approximately 7,000 deaths are caused by medication errors annually. This can be a mixture of not being competent with medications, not effectively communicating

L. (2006) reported that nurses are embedded in a complex network of clinical relationships, the most important being nurse-patient, nurse-nurse, and nurse-physician. Communication is the core of these relationships and is dependent on the nurse's ability to listen, assimilate, interpret, discriminate, gather, and share information in constantly changing systems made up of many disciplines and hierarchies. Communication is a complex phenomenon and includes skill, cognition, emotion, and value. Furthermore, citing that some of the most critical patient-related communications include formulation and implementation of daily plans of care, transitions of this care ("hand-offs"), and emergent situations. Such activities require shared responsibility for timely, relevant, clear, and concise exchange of patient information with a cadre of disciplines often in hectic, chaotic environments. Manning (2016) went on to recommend the use and creation of multiple methods of ongoing communication measures as a way to ensure understanding.

In the health field knowing how to communicate clearly is critical. In this essay I will be discussing the different struggles an administrator will have to solve through effective communication. Social media such Facebook and Twitter will either benefit or harm this process because a company has decided to buy out the nursing home. They are going to be putting verbally challenged resident out on the street. Hopefully by spreading the word across the network people will lend a hand and join the fight. So now it is time to take action and open up new avenues for the nursing home.

Lack of effective communication, the absence of attitudes centered on patient safety and inability to work effectively as a team are the major problems that need to be addressed within the scenario. Simmonds (2008) identifies “institutional policies, the ‘culture’ of the unit, and power dynamics existing between members of the health care team” as factors that constrain the ability to effectively advocate for patients from a nursing point of view (p. 363). The inability of the bedside nurse and the physician to discuss, collaborate and agree on a plan of care for the patient were the primary problems that led to secondary medical interventions that included an emergent delivery and subsequent fetal metabolic acidosis.