preview

Teamwork Evaluation

Satisfactory Essays
This evaluation is for the period of April 02, 2015 – March 31, 2016. On November 13, 2015, you were placed under my supervision. As a CalWORKs Eligibility Technician at CalWORKs North Region and you are responsible for administering Cal-WORKs, CalFresh and Medi-Cal. Therefore, this evaluation will also contain comments and information provided by your pervious supervisor.
Job Knowledge/skills and Productivity/Effectiveness:
Maribel your strong organization skills and program knowledge has enabled you to maintain a high volume of work that is efficiently processed and accurate. You have a good understanding and knowledge of the CalWORKs, CalFresh and Medi-Cal programs that allows you to conduct task with minimal assistance. When a question
…show more content…
Thank you for always meeting your deadlines and providing excellent customer service to the CalWORKs clientele. Subsequently, you have minimal drop in’s because you return clients phone calls daily and assist them when possible via telephone. By following Agency guidelines and returning phone calls you minimize drop in which impacts the entire Region, including Officers for the Day, ES and reception. Great Job!
You meet agency expectations in this core competency for this evaluation period

Interpersonal
…show more content…
You complete all your assignments in a timely manner. The areas covered in your daily work include Redetermination Recertification Reviews (RRR), Semi-Annual Reports (SAR 7), case changes, assisting client in the office and any additional referrals. You thoroughly review your cases and pay attention to detail in new cases assigned to you. Due to your professionalism and consideration I have not received any complaints from your clients. You understand the importance of assisting clients with their needs/benefits/services and providing them accurate, fast and efficient. The minimal error rate of your case reviews indicate you are processing your cases in accordance with established Federal and State policies and procedures. Your hard work and team spirit are truly appreciated.
Thank you for continuously supporting the goals and objectives set forth by management.
You meet agency expectations in this core competency for this evaluation period

Attendance/Punctuality
You request time off in advance, follow and adhere to the Agency call-in guidelines.
Maribel, you are an important player on our team and your dedication and hard work does not go unnoticed.
Thank you and keep up the good work!
You meet agency expectations
Get Access