preview

The Birth of the Swatch

Better Essays

Case Analysis: The success of Switzerland Company named Swatch owned by “Societe Suisse de Microelectronique et d’Horlogerie” (SMH) is a perfect example of a successful brand and product management. Their success was based on the fact that Swatch had completely excelled in each and every step of developing and executing its outstanding marketing strategy. In early 80’s the biggest problem for the Swiss watch industry was the rapid growth of quartz technology which changed the rules of the game. Low cost watches created a new product and market segment. Unluckily the Switzerland companies didn’t respond to this new threat due to their arrogance. They thought that quartz watches were unreliable, unsophisticated and beneath Swiss quality …show more content…

They decided to avoid the expensive jewelry stores and watch shops favored by most of competitors. Instead the company adopted an unconventional retail approach. They preferred to keep their watches out of the jewelry displays where other watches were sold. Instead they created non-traditional mini-boutiques and freestanding mono-brand Swatch stores with latest designs located in exclusive and high-fashion districts. By doing this they showed understanding of their consumer insight; they avoided direct competition with others at the same places; finally, created their brand image separately from the rest of competitors. Different way of distribution and branding process successfully reinforced their differentiation. In promotion, Swatch was also very successful and did something like-no-other. It spent about 30% of product retail price on advertising, more than double the industry average. They tried to reach their target audience directly and let them be closer to the product experience of funny, fanciful and joy of life. Swatch did these like-no-other creating impressive activities and radical promotional stunts through untraditional approach, such as hanging the giant Swatch outside the tallest skyscraper in Frankfurt on the day they launched the product in Germany, they were also the main sponsors of the break-dance competitions and they acquired the celebrity endorsement. Swatch also utilized the Swiss watch heritage by smartly

Get Access