In the city of Sierra Vista, AZ a beautiful new hospital stands on the eastern outskirts. A new building is like a new beginning, a fresh start for all. However, with newness comes concerns that change to problems or opportunities. Furthermore, past tendencies and or problems with existing employees, turnover, and lack of quality leadership do not go away with a new building. The need for change in the Canyon Vista Medical Center (CVMC) rehabilitation department is apparent, but unless the change is made in an appropriate manner, the change would be short lived and turn out to hurt the rehabilitation center at the hospital. The need for specific human process and human resource interventions will lead to the necessary changes to help the …show more content…
The amount of conflict between these two groups at CVMC requires intervention.
The Human Process Intervention, focuses “on people within organizations and the processes through which they accomplish organizational goals. These processes include communication, problem solving, group decision making and leadership (Cummings & Worley, 2015, p. 157). More specifically the intervention that would be utilized to help with the conflict between the PT’s and PTA’s would be to do individual interventions and team building. An individual intervention such as the Johari window is a great tool that allows individuals to gain feedback about their behaviors (Cummings & Worley, 2015). The understanding and awareness of their behaviors and how they act among their fellow co-workers could awaken them to change.
Along with individual interventions, team building would be utilized to help with the conflicts between these two groups. As evident in the past, conflict among these two groups roams, the prevention and quieting of conflict has been unsuccessful. In the words of Coggburn, Battaglio and Bradbury (2014) “conflict is a fact of organizational life- it is inevitable and potentially desirable” (p. 499). Putting the PT’s, a PTA and a tech together as a team would force these three groups to work together. In fact, the conflict among them may allow for linked learning, higher creative and increased group
Although many of us go great lengths to avoid it, sometimes it is just inevitable. People in the workplace setting will always have different ideas, values, and attitudes than others around them. A conflict can arouse in any given setting, and the affect it can have on those involved can either be negative or positive. Depending on the approach and strategies utilized during and after a conflict will determine the result of the conflict. Conflict helps people recognize legitimate differences within an organization or profession and serves as a powerful motivator to improve performance and effectiveness, as well as satisfaction (CCN, 2017). This paper will identify and explore a particular recurring conflict in the
Conflict is a stubborn fact of organizational life. Regrettably, it is an inevitable when organizations incorporate individuals with such diverse scopes of life. As conflict is identified in organizational work teams, an analytical approach to conceptualizing conflict is the first step. Further development will then focus on the different sources of conflict and how it can compromise the common goal of the team if it is not handled correctly. Searching for ways in which to manage conflict and avoid conflicts in work teams will bring together the underlying focus of this paper.
In today’s world teamwork is being utilized by companies across the globe. Employers are seeing the value of teamwork and what can be accomplished when people put the strengths together. These teams consist of people from different cultures with different personalities. Conflict is inevitable when it comes to group dynamics. Conflict resolution is necessary to keep the group functioning efficiently. This paper will analyze group dynamics and focus on conflict resolution by way of communication.
I have worked for the West Virginia Division of Rehabilitation Services (WVDRS) for over three years as a Rehabilitation Service Associate. During that time I have been given the opportunity to work with the clients that we serve on a regular basis. However, the practicum experience provided me with an opportunity to gain a deeper understanding of the rehabilitation process and what it means to work as a team with individuals to achieve goals. The practicum experience also gave me insight on the processes involved in providing individuals information and assistance in finding solutions to help overcome or work through challenges encountered on a daily basis.
Rehabilitation centers are designed to help “restore some or all of a patient’s physical, sensory and mental capabilities that were lost due to injury, illness or disease” (Farlex, 2012). Many doctors will prescribe rehabilitation services after a patient has suffered through an amputation, neurological issues, a variety of orthopedic injuries, spinal cord injuries, stroke or other traumatic brain injuries.
North Central Ohio Rehabilitation Center initially was an addition for the JDC next door. However, the State of Ohio started the RECLAIM act as a response to juvenile court and Department of Youth correctional overcrowding (Ohio Department of Youth Services). RECLAIM stands for reasonable and equitable community and local alternatives to the incarceration of minors. This act was implemented in January of 1995 and there are currently only 12 community facilities in the state of Ohio. NCORC opened its door as a community facility because of this act in 1996 (Wrentmore, 2015). Initially, NCORC housed boys and girls in the facility. However, later on it was decided boys would be much easier to house. The mission statement at NCORC is to make a positive and instrumental difference in the lives of youth by providing rehabilitative treatment to meet their individual and collective needs to become productive law abiding citizens (North Central Rehabilation Center). It has not changed at all it the last five years. The facility very much follows this statement even when the boys are less than willing to try and make positive changes.
Mona Heights Rehabilitation Center (MHRC), provides a full network of health care services, including post-surgical care and rehabilitation, multifaceted medical services, skilled nursing and long term care services. We currently employ experienced and devoted staff of physicians, RNs, LPNs, CNAs, social workers, rehabilitation specialist and support staff. Our center’s goal is committed to the highest standards in quality of care to patients.
The Rehabilitation Institute of Southern California in Orange County (RIO) was initially established and founded in 1950 to improve the quality of life among disabled children and adults. Since then, the organization has branched off into two additional locations in Fullerton, CA and San Clemente, CA. With all facilities focusing on improving the quality of life among disabled children and adults, therapy programs range from social services, physical therapy, occupational therapy, speech therapy, and nursing services along with hour-to-hour activities and an on-site dietician to cater to the client’s dietary needs. Today, RIO of Orange also offers additional programs within their facility such as an infant day care, child development program, preschool, and also aquatic exercise classes. The general population within the organization varies. Within the mission statement, RIO of Orange assures that services are provided without regard to age, race, creed, sexual orientation, and gender (Riorehab.org, 2016).
In team settings, individual team members generally handle conflict in five key ways as identified in an adaptation of the Thomas-Kilman Conflict Inventory (1976): Avoidance, Accommodation, Competition, Compromise, and Collaboration. All five conflict styles can be both beneficial and/or costly to individual and team success. It can also be argued that all five conflict styles may be useful to resolve conflicts under certain circumstances. Please review the five conflict styles listed below:
UNC Lenoir Healthcare Rehabilitation center is a wellness rehab located inside UNC Lenoir Healthcare on the seventh floor. We are a fully staffed in patient acute rehab center. We offer rehab services and patients on our floor receive complete and comprehensive care from a multidisciplinary team of professionals. My interview today is with a seventy seven year old, white, widowed woman. She has lived alone since 2009 when her husband passed away and her son lives nearby and checks on her daily. This client was admitted to our rehab facility on 4/4/17 with a hip and wrist fracture due to a fall in her home. I will complete an assessment of the patient and her needs to help gather the necessary information for her care plan that we will go over
Choosing a great drug rehabilitation center is one of the most important decisions anyone can ever make in their lives. Proper rehab can mean the difference between long-term recovery and give up, so it is extremely important that patients understand what to look for when shopping for a treatment plan. When deciding on a medical rehabilitation center, there are a few things to consider:
“Team conflict may occur among members hailing from different fields of professions, such as in a cross-functional project team, or between line workers (who work directly with the product or service) and staff teams (who provide behind-the-scenes support). It may also occur as a result of perceived inequities in group member status or productivity, personality differences, or other work-related problems.” (Organizational Communication, 2010, pg 223).
Alper, S., Tjosvold, D., & Law, K. S. (2000). Conflict management, efficacy, and performance in organizational teams. Personnel Psychology, 53(3), 625-642. This study looked at the management of conflict and linked it empirically with organizational team and efficacy research. There were sixty-one teams with nearly 500 employees studied, all belonging to a leading manufacturer of electronic products. A structural equation analysis was used to show that a cooperative approach to conflict is more effective than a competitive approach to same. Making use of autonomy can also make a person or a team more productive.
Memorial Hospital Case Study uses a series of communication between different level and functional hospital employees to paint a picture of how this hospital operates. This paper will analyze and summarize key characteristics underlining the organization structure, management style and leadership, identify major challenges and recommend workable solutions.
Conflict is inevitable and at times stimulates beneficial or creative thinking. Often conflict is a signal that people are miscommunicating and making different assumptions about what has gone unspoken. The conflict in itself is not the problem. It is the team’s reactions to it that determines the impact, thus causing it to be a negative experience. Conflict or divergence can be destructive or it can be constructive. It is up to the people involved in the conflict to manage the outcome. This gives them an opportunity to articulate their assumptions and figure out a way to come to agreement. In a learning team situation, conflict can arise when the original agreement to work together does not address