The Click2return Company: Business Study and Recommendations

As the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services, UPS, continues to develop the frontiers of logistics, supply chain management and e-commerce combing the flow of goods, information and funds. This past October UPS Logistics Solutions was voted #1 logistics provider by Logistics Solutions. When conducting an industry analysis, it is important to explain the competitive forces model (CFM) of UPS. The first component of competitive forces model are the customers. Their customers consist of business organizations, and the general public. The second CFM component is competition. UPS have a lot of competition in its field, but the most competitive company is FedEx. Since FedEx provides the same services as UPS; both are neck to neck in competition, but UPS has an established history, and because of that, they have more loyal customers, and they are worldly known. They have established them-selves as the elite, with their commercial on television. Showing how they can deliver from one place to another with same day delivery and

Additionally, the Chapter may access a fee for fundraising or other activity based on a 2/3 vote of the quorum of the members. The Chapter has assessed a ten (10) tickets sales fee, the equivalent of $1000 for the past two (2) years for the fundraiser which is typically offset by member ticket sales. In the first year of membership, this assessment is reduced to the minimum purchase of two (2) tickets for the current year’s fundraiser.

Li & Fung is a long-standing Hong Kong based company that that has evolved from an export trading company to a coordinator of value-added services across the entire supply chain in a global, open manufacturing environment. They assess the clients’ product and delivery needs and orchestrate supply, manufacture and delivery in a very tailored and specialized way (Claremont Conversation Online, 2008). In the prevailing business environment, it has not been cost effective to trade with SMEs since production orders were below the factory minimums. Through the implementation of an internet portal, they have secured their position with the SME market while maintaining economies of scale.

We recently discovered an issue with CLICKPAY’s stop file, and our ATP process. Apparently, the validation file is sent to ClickPay from Sunday through Thursday.

Our Supply Chain Consultant will work with client organizations to improve their supply chain and logistics performance, reducing their cost structure and\or improving their capabilities. These improvements are realized through initiatives involving strategic planning, process re-engineering, and/or information technology implementation. Our Consultant will execute a wide range of projects which include: logistics network design, facility (plant or warehouse) rationalization, plant and warehouse design, operational assessment, technology/software selection and solution implementation. Typical project tasks will include data gathering, data analysis, process mapping, defining requirements, current situation or baseline establishment, alternative scenario creation and analysis.

In terms of Place, C&C’s mail order distribution channel satisfies the customer needs better than the existing retail model. C&C should focus on further strengthening the existing distribution channel and mitigating the customer’s reluctance to embracing the mail order mode compared to bricks and mortar retail. An analysis of the distribution channel through the P.O.I.M. framework will demonstrate the strengths and potential weaknesses of the C&C distribution model and the best course of action for addressing these attributes.

Due to the large quantity of freight and the long distance that it must travel to arrive to its destination exporters and importers alike have found logistic service providers essential to engage in international trade (Rodriguez, Comtois, Slack, 2013). While some Logistics service providers focus only on the area of transportation others specialize in freight consolidation, distribution management, and warehousing (Robinson, 2014). They have enough market knowledge, information and communication systems to offer supply chain solutions tailored to the specific needs of any company be it small or large (Rodriguez, Comtois, Slack,

As one of the current leading retailers in the US, the Target Corporation has made a path to easily get back to the majority of their customers’ demands by straight forwardly streamlining the business logistics of the supply chain, forcefully putting into distribution centers to support new chain growth, handle growth volumes from smaller frequent shipments and improving levels of service for all stores even during peak periods of volume.

Ralph, I’m following up on the issue’s we’re having with six of our Barco ClickShare (R9861006D01) USB buttons, and our Sharp 65” flat panel issues. You we’re checking on a possible resolution to these issues.

How can Harley Davidson marketing and sales, personnel interact with its purchasing personnel to further strengthen the supply chain and improve customer loyalty?

In reverse logistics, the design, control, and operation of a recovery value system will reflect the whole life cycle of a product. This is the concept of closed-loop supply chains, in which zero-waste is achieved in the “forward flows of materials (from suppliers to end customers) and the reverse flow of products (post consumption) back to the manufacturing or distribution supply chains” (Book p.151-152). Reverse logistics supports closed-loop supply chains and coordinating the chains to achieve (or maintain) competitive advantage. A fragmented chain, where each member is only focused on its own processes, is considered a key Supply Chain Management problem. It is not wise for Sandvik to fragment, or decouple the forward and reverse supply chains.

The selected business functions that outsource to a third party has become a common practice in the corporate world. The function of logistics is often to outsourced and providing logistics service companies have evolved into providing a vast range of logistics functions including inventory management, transportation services and warehousing services. The companies which provides logistics services on contract to other companies are known as Third Party Logistics Providers ( 3PLs).

It is known to us, “in each industry, the customer is god, is operator's food and clothing parents.” This tells us that customers are important to organizations. With the current intense competition in logistics nowadays, most companies can provide high quality goods, even are willing to cut down prices if reasonable. However, how can suppliers gain a competitive advantage when high quality is expected and price must be maintained at a level to generate a reasonable return? In our views, it is no doubt that how various supplier service activities are valued by customers, more specifically, that is, the ability of logistics

Indeed use of third-party logistics (3PL) firms in transportation helps firms to meet complexities of global trade, worldwide increased competition, as well as the constant downward pressure in terms of prices and margins. This is in a bid to build up better logistic systems that can fulfill their needs for better services at a lower cost. Among the reasons as to why companies use 3PL firms is to outsource non-strategic activities which enables organizations to concentrate on the major competencies as well as to exploit external logistics expertise, (Ivan Su Hertz, Susanne, 2009). These third party firms have the capability of developing unique assets, acquiring the necessary resources and achieving superior logistics performance using 3PL relations. Companies therefore find it efficient and effective method of achieving the needed service with no engaging so much in investing new capabilities and in assets upon entering into a relationship with 3PL firms.

In the Indian scenario, with relatively less importance given to efficient logistics, the market leaders in beverage industry like Coca Cola, PepsiCo and Parlé Agro have their own well established strong logistics network. The other small scale industries producing both carbonated and non-carbonated soft drinks in glass/ PET bottles or in Tetra Pak cartons have a comparatively well established third-party logistics system. They have the help of local providers in providing vehicles for small transfers which help them in overcoming problems such as demands for bribes by retailers, security and other logistics