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The Heart Of Change By John P. Kotter

Decent Essays

Introduction

“The Heart of Change” by John P. Kotter, is a collection of stories from actual people who implemented change with in their organization. The author starts by giving the take away message at the beginning. “People change what they do less because they are given analysis that shifts their thinking than because they shown a truth that influences their feelings”, meaning people won’t change just because you give them data stating they need change. They change because you make them see and feel the change. This brings you to Kotter’s “See, Feel, Change” formula for implementing large scale change in an organization successfully. His formula constitutes of three things, the first is to help people see the problems in the organization. After seeing the problem, getting people to emotionally feel the need to change. This means reducing the emotions that block change and improve on the emotions that support change. The last step in the formula is to actually implement the change, with the help from the lessons we will soon review. These lessons consist of eight steps giving in the book, to ensure successful change is met and kept. The eight lessons are: increasing the sense of urgency for change, building the prefect team to guide the success of change, getting the vision of what you want to change right, communicating so that people start buying in to change, empower change so that more people act on it, create short-term wins to build momentum, don’t give up on

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