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The Hill Physicians Medical Group

Decent Essays

The Hill Physicians Medical Group was established in 1984 in the northern part of California. They are the most prevalent independent practice association (IPA) in the country, with over 3,800 physicians who attend to about 300,000 patients. The Hill Physicians are rated among “the best of California’s 200 medical groups by the California Office of the Patient Advocate” for its clinical outcomes and patient satisfaction (Hill Physicians Medical Group, 2013, para. 2). The Hill Physicians Medical Group case study reveals several innovations which led to their success in delivering quality care and improving patient health outcomes. An analysis of their approach and process reveals success in quality and care management innovations, financial incentives, and lessons learned from their experiences. Quality and Care Management Innovations Quality and care management innovations implemented by the Hill Physicians Medical Group were the use of health information technology (HIT), predictive modeling, and chronic care management. The Group capitalized $5.7 million towards the implementation of electronic medical records (EMRs) throughout their physician offices to assist with clinical workflow, management of patient health information (PHI), and integration evidence-based practice procedures. Predictive modeling was used to manage chronic conditions by utilizing a Priority Score to establish who might need major health care services. As such, nurse case managers were able to

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