Communication within an organization is very important for keeping people informed, updated and help move the organization forward. Cost of operations within a company is the top item that companies work to reduce. A unified communication application is a means to help in the reduction of operating costs.
A unified communications application like Skype has three main functions and a couple additional abilities that can be used in a one to one interaction or a conference type interaction. Skype has the ability to provide instant messenger, audio and/or video to users and provides a means for multiple participants. The three features can be used simultaneously or in different combinations. The instant messenger feature can be used for a quick note to another user or users and the recipient(s) do not need to be at the computer when the message is sent (Figure 1). The time needed to send an instant messenger message is real time which is much less than a normal email, which reduces time. Skype instant messenger comes in handy when a user does not want to interrupt a meeting by calling or wasting time going by Alice’s office, Bob could send a quick instant messenger note to Alice to see if they are available for a discussion.
The audio function is similar to a standard phone call with one exception. The normal operation entails retrieving or typing in the phone number of a person’s office, home, mobile or Skype number and pressing the off hook button just like most
Instant messaging allows several employees to communicate by having live conversations and private chats online. Instant messaging offers voice, video chat or written instant messages. The employees have the option of making a list of people to chat with. Whenever someone on the list logs into chat a ring tone goes off to let everyone on the list know someone on their list has logged online. Dirt Bikes can use instant message to draw business, it helps with customer service because the customer can chat with
Most businesses use more than one way to communicate internally and externally. This is vital to running a business effectively. Without communication, information would not get passed on, information that is potentially needed to carry out tasks within the business.
To communicate effectively in the organization between customers; e-mails, chats (WhatsApp/BlackBerry/Skype) and direct phone calls are most useful. E-mails are used as formal communication tool between different customers and can be archived for future need but it can be a reason to delay the response either by the user or by telecommunications’
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role
Communication is an area that all companies must value. If a customer has a need or want they must be able to communicate that to the company. This will allow the company to achieve optimal satisfaction with their customers. This will be beneficial to the company because with optimal customer satisfaction
Effective communication is vital to the smooth running of a business and various methods of communication are used within a business environment to achieve this. Each form has various benefits to communicate effectively to their designated target audience. When communication is carried out properly it means the sender and receiver both correctly obtain the same information. Each
Skype uses little to none bandwidth to send voice calls, ranging from 30kbps to 100kbps. Sending messages would be relatively easy as it goes through the user's router and then to the recipients router, and finally it shows up on their screen. Skype is largely based on user user communication and most for most of the time, there doesn't need to have another server to send messages. Instead of a proxy server, supernodes are used for data flow and user connection. If there is a restrictive firewall blocking two users from using skype and sending messages, Skype uses a method called “Hole Punching.” This method will open up a communication channel through the firewall which will allow messages to be sent through. A data concern that has been on Skype for a while is called DorkBot. DorkBot is more or less of a scam in which it will send users a link with a message prompting the user to click on it. Upon clicking on the link, a virus would have been downloaded into the user’s computer. After the virus has been downloaded, the computer will be connected to a botnet and it will leave the user's computer dormant until a certain amount of money is paid. There are also other viruses which upon getting them, will allow people to see what the Skype user is sending. They can see files being sent, messages being sent, and even control the
The success of any organisation depends on efficient and effective communications, it is important for building and maintaining personal and working relationships within the organisation and with service providers and customers.
Skype for Business, formerly Microsoft Lync, is a communications and collaboration platform. Features of this Computer Mediated Communication (CMC) include instant message (IM), voice calls and video conferencing sessions, online meetings, document exchange and document collaboration, and desktop sharing. This tool is built directly into Microsoft Office, so initiating chats, calls and meetings is a cohesive experience directly within Office.
Yet, video calling is Skype's bread and spread, and the progressions there are at last what may come to characterize the stage in the years to come. Rather than the standard plain video sustains, new Skype needs your video discussions to be similarly as helpful and emotive as your content ones.
Skype is a texting and voice chat application that permits clients to associate with each other from any part of globe with Internet access. Skype is one of the most well-known and leading voice communication services in the world. Skype is free, which implies that you can check the product without making any investment. It was created by Niklas Zennstro and Janus Friis in 2003. Five years later, eBay one of the world’s largest online commercial center purchased Skype for $2.6 billion. Finally, in 2011, the software giant Microsoft purchased Skype from eBay for $8.5 billion. Skype has nearly 663 million users worldwide. Through these numbers, we can know how much popularity Skype has gained within a short span of time.
Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world
Communication is the conveyance and flow of ideas from one person to another. The exchange of information takes place through letters, words, symbols and nonverbal behaviors. It involves the transmission of ideas from the sender to the receiver. Communication is effective only if the receiver fully understands the transmitted information. Many problems and failures occur in organizations due to poor communication. Objective and goals fail due to misunderstandings in the organization. Effective communication provides a chain of understanding to all participants in the organizational framework. It promotes the flow of information both vertically and horizontally.
Communication is the process which connects discontinuous parts of the world to one and others (Littlejohn and Foss, 2011:4). Apart from the general definition, it also can be narrowly defined as the ways of sending messages by telephones, telegraphs, etc (ibid). The communication is a crucial part for organizations. Hirsch and Shaukat (2008:12) demonstrate that it is easier to work cooperatively when the real time communications are transmitted by organizations.
Communication is a crucial way of passing on information and that is why organisations make sure it is done properly and effectively.