Nowadays, policies are made to safeguard both the nurses and the patients, especially when it is all about the patient’s safety and satisfaction. The Australian Commission on Safety and Quality in Health Care or ACSQHC (2012) claimed that one of the effective approach in the transfer of obligation and responsibility in the care of the patients to another professionals in either permanent or temporary basis is by performing a bedside handover. Bedside handover using ISBAR framework has proved in promotion of patient satisfaction especially for the patient’s safety. However, there are some barriers that were identified in the effectiveness of bedside handover. These barriers may involve different factors such as environmental factors and human factors.
Thus, this literature review will be focusing on five themes on the effectiveness of bedside handover with ISBAR, which will then be compared and contrasted; and the common barriers to effective bedside handover will be explored.
The question that has been formulated is why is Bedside handover with ISBAR considered to be the safest and most effective form of handover and what are the common barriers that limit its uptake in the clinical arena?
It has been proven that bedside handover with ISBAR has provided a safety transition and met patient’s satisfaction where it gives more chance to clarify information (ACSQHC 2012). Although, bedside handover with ISBAR is strictly implemented, there are difficulties in the
I have decided to reflect upon the first time I did a nursing handover. In accordance with the Nursing and Midwifery Council (2004) Code of professional conduct, confidentiality shall be maintained and the patient’s name is changed to protect indentity.
The hospital already has protocols in place, but the need for education regarding these protocl is great.The need on these protocols are great
Bradley, S., & Mott, S. (September 2012). Handover: Faster and safer? Australian Journal of Advanced Nursing, 30(1), 23-32.
Next we help patients into bed. After gaining consent, we help them wash and get into their night clothes. If they need toiletting, the patient’s preferred way of doing so is used. The Dignity Policy is maintained at all times. If it is documented that a patient needs more than one member of staff to transfer them safely then we help each other to do so., thus sticking to Health and Safety and Manual Handling Policies. Usually at this time the trained nurses are available and are easily approachable and willing to help. After the patient is safely and comfortably in bed, we fill in the repositioning and personal hygiene charts as per Policy.
The significance of the study is to discuss and clarify why bedside reporting is the best method of patient handoff. The benefits associated with this kind of bedside reporting and if implemented, how it will be of help to
Before the patients leave the clinic, the primary care nurse will give them a simple instruction such as doing the blood work, EKG and chest x-ray prior to pre-operative appointments. This is the end of primary care responsibility for the pre-operative process of patients undergoing surgical procedures. The accountability of making sure the patient is ready for the surgery is then handed over to the pre-operative management nurses. Cancellation of operations in hospitals is a significant problem with far reaching consequences (Kumar & Gandhi, 2012). One of the factors contributing to this cancelation is the pre-operative process itself.
Historically, a BSR was given verbally at the nursing station with frequent interruptions, taped on the recorder or a written paper report without the patient being involved in their care. As the healthcare industry has become more of a patient-centered, the hospitals are participating in a publicly reported government HCAHPS survey- a composite scale score that measure patient’s hospital experience through a metric satisfaction survey. An effective handoff is critical when transferring any medical information of a patient’s continuity of care from one nurse to another. According to the Health Professions Education: A Bridge to Quality: “all health professionals should be educated to deliver patient-centered care as members of an inter-disciplinary team, emphasizing evidence-based practice, quality improvement approaches, and informatics.” (IOM, 2013). This paper analyzes an overview of nurse’s survey, direct observation on the BSR, a literature summary, nursing challenges and recommendations that might improve patient safety and quality of care.
A significant amount of communication is done between nurses at handoff report, and the patient’s safety can also be compromised at this time (Sand-Jecklin & Sherman, 2014). In a study conducted regarding near miss incidents, nurses reported that handoff report is a contributing factor (Sand-Jecklin & Sherman, 2014). Communication errors are the leading cause of patient harm and are the root cause of 65% of sentinel events (Tobiano, Chaboyer, & Mcmurray, 2013). If the bedside report is
Nurses are undoubtedly one of the most trusted professionals worldwide. Patients, family members, and doctors entrust nurses to provide the utmost quality care to sick individuals. Top priorities of all nurses are advocacy for their patients: including advocating for their physical health, holistic welfare, and utmost importantly, their safety. Patient safety will always be the top priority when providing patient care. The nurse’s responsibility during every patient encounter is to ensure that each patient under her care, receives no harm. As a direct result of the previous statement, it is crucial that every nurse knows their rights to refuse unsafe patient assignments, the process to refuse unsafe patient assignments, and the legal or ethical ramifications that could present themselves if proper judgement is not used. By understanding these rules, nurses not only achieve the responsibility of advocating for patient safety but also safeguard their careers and license.
They are tasked to encourage and facilitate EBP projects. This is one way of actively supporting, promoting and continuing to improve patient outcomes with the use of evidence-based practices. Challenges arise when there are no consistent leadership in this SL group that may be due to personal reasons, schedule challenges and the different challenges that may come during the steps in conducting the EBP project itself. In my personal experience on the EBP project on bedside handoff, the advantages and benefits of changing from nurse-to-nurse handoff at the nurses’ station to bedside handoff were emphasized to all stakeholders, including the increase in patient satisfaction when patients are involved in their care. However, we faced a high push-back form staff when it came to the implementation phase. There were concerns that handoff would be longer than usual, and that breech of patient confidentiality and privacy would ensue if bedside handoff was done. Despite all that, the bedside handoff EBP was successfully implemented mostly due to the timing and adequacy of staff education that included role playing, as well as strong support of the leadership team. According to Adams, Farrington and Cullen (2012), “The final and perhaps most intimidating step in the evidence-based practice (EBP) process is dissemination.” But with proper preparation, this can be
Bedside report has also become a critical component to maintain patient safety. In the past nurses would give hand off report at the nurse’s station, leaving their patients alone. This time frame has proven to be when the majority of sentinel events occurred, such as falls (Ofori-Atta, J., 2014). Bedside report keeps patients involved in their care and reduces the risk of errors in communication between nurses and maintains patient
Clinicians recognize risk factors assess, better diagnose and manage patients and reduce mortality rates. (Trenary, 2007)Describes how Banner Health Care System uses a system called eICU where patients are cared for by intensivists, experienced critical care nurses and health unit secretaries working from a remote location on the campus of Banner Desert Medical Centre. From this location care clinicians can see and hear six different units in five different hospitals .Their aim is to increase this added support to all ICU patients within their Banner Health Care System across the seven states in twenty different facilities. .Using the eICU system the ICU rooms are fitted with a camera, microphone and a speaker .The camera is activated when initiated by the bedside team when there is an alert received from the eICU system .There is no recording availability so the system is HIPAA compliant .This system adds an additional support to the nurse patient ration at bedside. A similar system is used in the Ob department to support the nurses and help to reduce complications during childbirth
The modern day emergency room is a department that is constantly busy. In the hustle of caring for patients, there are some details of the patient’s care that can be overlooked in a standard phone report to the accepting nurse. With this in mind, a change is needed so that there is an optimum patient outcome for each and every one of the people that walk through the doors of the emergency room and get admitted.
Nursing handoffs is a type of report between two clinicians that are responsible for patients care and is an important part of transferring patient information (what, how, who and where) from one healthcare provider to another in clinical practice (Smith and Schub, 2014). Ineffective, inconsistent and incongruent communication during these handoffs continues to be a problem and a threat to patient safety. Effective handoffs are instrumental in providing for the successful quality of care that the patient is to receive (Abraham, Kannampallil & Patel, 2013). Medical errors, treatment delays, inappropriate treatment and/or care omissions can happen as a result of miscommunication during handoffs which could potentially lead to patient harm, longer stays, readmissions and/or increased costs.
The standard of bedside clinical handover is including patients and family in the process transfer patient’s critical information from the outgoing nurses to the next oncoming nurses at the end of shift exchange. Literature show patients play a vital role in handoff report. Patients provide input and verify inaccurate information to make a safe transition report (Lu et al. 2013). However, bedside clinical handover is not well established or persistent practice in many hospitals. Nurses provide handoff at the nurse’s station or in the hallways, often causing patients’ vital information to be lost, which contributes to medical malpractice, patients’ injuries or death (Lu et al. 2013). Using descriptive qualitative research to explore patients’ perceptive in bedside nursing handover, the study included thirty patients in three different hospital wards. The Interpretive Phenomenological Analysis (IPA) is used to analyze the data (Lu et al. 2013). Overall, results found nurses continue applying bedside clinical handover practice to enhance patient-family centered care. Patients felt