Throughout the semester, in this course as well as through the experiences I have had in the clinic, it has become exceedingly more clear that communication skills are equally if not more important for a healthcare provider than the education they have received. It is inherent in our human nature to trust those who treat us with kindness and understanding. It is because of this fact that communication skills are as vital to effective care as clinical skills in the practice of medicine. Balancing these two key components of healthcare is becoming more challenging each day in our community as healthcare is advancing and the demographics of patients in drastically diversifying. This strain on the field shows great opportunity for growth …show more content…
Importance of Communication
Being from St. Paul Minnesota, I plan to move back after graduation to practice in the twin cities. Communication and cultural competence are going to be vital to my success as an Optometrist in Minnesota due to major demographic shifts occurring there. Minnesota is home to the largest Somali refugee population in the nation. 1 In 1991 a civil war broke out in Somalia forcing over a million people to flee the country. Many fled to neighboring countries but many came to the United States, specifically Minnesota. According to recent census information there are over 32,000 people of Somali ancestry living in the state of Minnesota. The majority of Somali immigrants in Minnesota are Sunni Muslim. This means that I personally differ from them in culture, language and religion. This population will potentially represent a large component of my patient base when I am practicing. Understanding their culture and means of communication is going to be critical in order for me to effectively ensure the best patient outcomes possible.
Before the war, the healthcare system in urban parts of Somalia consisted of “western-style” hospitals while the more rural areas consisted of more traditional eastern medicine or holistic doctors.1 Because of this variety, some Somali people have very different expectation than others when it comes to healthcare providers here in the
Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during
Within a health care setting communication is a necessity. This communication not only includes the need for professional communication but also the way in which information is shared to the patient and to other healthcare workers. Another important aspect of health care worker such as a nurse is the effectiveness off a handover. Within the video, Effective Communication in nursing these three aspects of communication (Professional communication, provision of information and handover) were seen and will be analysed further, within this essay. These will be analysed through the three aspects, the care of the patient, the image of the individual nurse and the health outcomes of the patient. All of these three aspects of communication are vitally important to the overall patient needs.
Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication
During my placement, I also developed good communication skills. I learned how to communicate effectively with clients to enable the provision of health care. When addressing clients, I avoided the use of difficult medical terms and opted for simpler words that were easily understood by all. I also used a variety of efficient communication methods such as allowing clients to express themselves, providing sufficient time for discussion and maintaining eye contact with clients. And to those clients that did not understand English, I sought the assistance of a trusted
Medicine has the capability to cure or alleviated illness, and it even brings people together such as a doctor and the patients that seek their consult. My practicum class has helped me learn the skills necessary to become a physician, which includes taking vitals, patient assessment, cardiopulmonary resuscitation, etc. Likewise, my experience in the hospital setting has helped me achieve one quality of becoming a doctor, which is communication. I learned this task through interacting and talking to the numerous amounts of visitors to the hospital and even talking to the patients
Effective communication skills help a person in a vulnerable situation to feel secure, safe and also respected. It allows the individuals to express their needs and concerns. Health and social care workers have the tools to provide understanding and support in their workplace.
With the increasing violence throughout the world, an increase in healthcare workers has also increased. Providing care to people that have come from war torn areas need their beliefs and values to be respected like any other culture. It should also be considered that these particular groups may need specialized care dealing with trauma. With the increase in the need for providers, traveling healthcare providers need to consider the environments they are entering into and the differences in culture (Andrews & Boyle,
In today’s society, it is very important for the healthcare professional to be educated about the culture of their patients. It can be seen that the number of patients who are Muslim are increasing throughout the healthcare system. It is challenging for healthcare workers to care for the needs of Muslim patients when they don’t understand their cultural beliefs. Muslims don’t necessarily have the same health beliefs, outcomes, or priorities that their providers have, therefore making it more difficult to come to a final healthcare decision (Al-Oraibi, 2009.) “This intercultural gap in understanding between clients and providers may result in poor care services and low levels of satisfaction” (Al-Oraibi, 2009.) Muslims are
There are a number of barriers to effective communication in health and social care. One of these is environment. If the environment gets in the way of effective communication, then the receiver may not understand the message that is being given to them. An example of environmental factors in a health and social setting would be a busy hospital being uncomfortably busy or loud. If a patient is in a busy ward and cannot relax due to excessive noise, phones ringing and people bustling in and out, they will not be able to relax or get any proper rest, which will affect their recovery.
It is very important to be able to recognise what a person’s body language is saying, especially when as a health or social care worker you are dealing with someone who is in pain, worried or upset.
The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through, (Harris, 2015). Communication is a vital element in the success of any health care field
Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.
This report will cover the role and importance of effective communication. It will cover the meaning of communication and interpersonal skills. This is one of the tasks needed to get the voluntary worker job, because in order for health care providers to work with a diverse range of people they have to
“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.
"Good communication skills have been linked to higher patient satisfaction, greater patient adherence to treatment, better patient health outcomes, fewer physician malpractice claims, reduced patient anxiety, increased recall and improved understanding." (Kissane, 2012) Numerous medical programs have executed basic communication skills curriculum. The five key communication skills encompass listening effectively, eliciting information using effective questioning skills, providing information using effective explanatory skills, counseling and educating patients, and making informed decisions based on patient information and preference. "The Accreditation Council for Graduate Medical Education recommends that physicians become competent with these five elements." (Travaline,