The Importance of Training to Quality

Training for employees on key areas are the foundation for well-prepared workforce and will lead to a stable structured organization. The main objective of this type of training is to help to illustrate the importance of training and why achieving the proposed goals is so important for the success not only of the employee but of the entire company.

Training is an important facet of developing and managing human resources at any organization. Training should improve not only organizational efficiency and employee productivity but it must also improve employee skills and make employees feel valued. At Clapton Commercial Construction (“CCC”) Company’s Arizona location, it is important for the company to hire and retain good employees. To that end training and development should be essential and consistently provided to employees at all levels of the organization. Training program should be designed so that it is tailored to the particular function the employees perform in the company, and also so that the company as a whole works as a

According to Total Quality Management (TQM) (2013, pg 1), “Total quality management (TQM) can help a school monitor and evaluate its effectiveness. There are various TQM models, but they all have a common focus on customer satisfaction and continuous service improvement toward excellence. For schools, the customer is the student.” When a Total Quality Management (TQM) is implemented in an institution it can set it apart from the other institutions. It formulates task teams to manage the institution compared to having a chain of command. An effective Total Quality Management (TQM) institution “Mission Statement” is the foundation of the education process.

Total Quality Management (TQM) is a complete and structured approach to organizational management that seeks to make better the quality of products and services through ongoing refinements in answer to continuous feedback. The importance and value of TQM was stressed by European Foundation of Quality Management to reach total customer satisfaction. TQM necessities may be defined separately for a organization or may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. Total Quality Management can define aims for the continuous improvement in all levels and functions of the organization. The continuous improvement suggests that quality management system should be a circle.

Training and development is one of the many essential functions of human resource management; it is deemed as the planning learned experience by which employees are taught various aspects of a given job and most importantly how to perform a job and or a future tasks. The basis for training and development implementation is to mold an efficient employee who performs tasks effectively resulting in optimum productivity, which aids in an organization’s overall aspirations. Job training has been around for centuries and has been utilized to teach individuals task specific to a given job or industry; it differs from education which affords individuals general information regarding traditional topics such as science, math, history, reading, and writing. Over those centuries, a few training methods have been explored such as on the job training, classroom training, vestibule training, systematic training, and the most currently used computer training. Within each of these, training methods can be found imperative information to assist an organization successfully meeting objectives.

This essay is going to explain how the introduction and implementation of total quality management (TQM) and ISO 9000 could improve the performance of Pars Food Ltd. Pars’ long term objectives include; becoming a PLC, reducing operation costs, improving the quality of products and services and becoming more environmentally and ethically sustainable. The potential implementation of these marketing strategies could help Pars food to achieve their objectives whilst increasing their market share and profitability most importantly. Total quality is a long term management approach which involves the improvement of quality, services, people, processes and environments in order to maximise an organisations competitiveness.

In a total quality management (TQM) effort, most of the employees of an organization participate in improving processes, products, services, and the culture in which they work (Goetsch & Davis, 2014). Total quality management practices in two different areas and identifies a set of common TQM practices applicable to both areas, by reviewing the literature on total quality practices followed by manufacturing and service industries (Martin & Klempt, 2011). However, in the healthcare field, utilizing total quality management is becoming more familiar to workers in that environment. The customer in the health care environment could be the patient, staff, physician and community serviced by the hospital. TQM is based on three principles: continuous quality improvement (CQI), customer focus, and teamwork. Maintaining these high-quality standards is very important for health care facilities. It is important to maintain quality because if the customers’ needs are not satisfied, since a bad reputation is easily outed because of social

With proper training, employees can gain an adequate knowledge concerning their field and attain more skills which will be beneficial not only for them but also for the success

Are the employees performing up to the standard as required by the management? If performance is below expectations? Training can help to improve this performance to fill up the Performance Gap.

Ensuring the proper and effective training for jobs the employees do remains a function of management. A subject matter expert should provide the training to ensure smooth, safe, and effective standards of performance. An effective training and education program within a company allows the business to flourish. Proper training and ensuring the employees had the necessary resources prior to putting the new equipment in the production environment may have prevented the situation from becoming unproductive.

Training and development is one of the most important investments because it enhances the knowledge, skills, attitudes, and potentials of employees (Bulut and Culha 2010; Pride et al 2009) thereby enhancing an organisation’s competences (Bach and Sisson 2000). It can be applied through on the job training, simulation, seminars and role playing, coaching and mentoring or through more sophisticated methods like interactive internet based platforms such as video and satellite training. ref

Oakland, 1989 (cited Lakhe and Mohanty, 1993: p9-10) has defined Total Quality Management (TQM) as an “approach to improving the effectiveness and flexibility of business as a whole. It is essentially a way of organizing and involving the whole organization; every department, every activity, every single person at every level”.

An effective approach to training is the beginning of an organization’s future. In many cases

Total Quality Management (TQM) is an improvement tool that is widely used in many companies. It consists of many aspects including Managing people as well as business processes in order to maintain customer satisfaction. With TQM, Businesses starts to do the right thing from the start and to ensure zero error. Therefore, it is important to learn the principle of TQM and how it acts in organizations with its advantages and disadvantages.

Introduction - Total quality management (TQM) has been defined as ‘continuous improvement of every production output whether it be a product or a service, by removing inefficient variations and by improving the backbone of the work process’. International managers like their domestic counterparts have found that incorporating the notion of total quality management into their management process and style can give the competitive advantage.