he Internet and Web has left a retail presence that many store-based retailers are now discovering before it becomes to late. The internet has generated sales for retailers to where it can solely be used as the main source of revenue for the business. The companies who have established a store location for its goods and services are developing ways to explore and expand its retailer business to the Web to increase its revenue. The Web has also allowed companies to expand its business geographically to other states in America and to the other countries outside of America. An American company located in Richmond, Virginia can now sell millions of dollars worth of products to customers in the UK, Japan and Brazil. I’ve bought several clothing …show more content…
The Web has the ability to promote products and fully explain and demonstrate their features (Berman, 2013, p. 147). Consumers sitting in their home can learn just as much as looking and learning about the product as the consumer that decides to go to the physical store to view the products. There are times when going to the an actual store and the employees won’t know the products features fully because the product is new, so the employees haven 't learn everything about the product yet. Furthermore, the Web has become more personable than employees at locations because the Web allows consumers to click on a wide range of topics and information the consumer is interested in. The Web can also communicate more fully and sometime more effectively than an employee at a company. The Web is also capable of offering and providing promotions and coupons to customers who either qualify or simply would like the coupon for future use. When a retailer is actively selling goods and services online it must at the same time interactive and provide superior customer service to consumers. If the retailer develops a store-based and a web-based than the retailer chances of financial growth will be higher than if the retailer only developed a store-based or web-based stores. Customers are looking for certain factors to
1.Having a website for a traditional business can enhance operations, attract new customers, and increase income. There are a great amount of people that would rather accomplish tasks online. A website for a business that sells products can set up a system where products can be bought and shipped to the buyer. People live busy lives and often do not have time for shopping for whatever it is they may need and the option to buy and have items shipped has become increasingly popular in order to save time and money. It has gotten to the point where some people are ordering there groceries online and having them delivered to their porch. There may be a potential for a broader customer base for certain operations if they had this particular option. Places that need reservations such as restaurants and hair/nail salons can also
At CanGo it is obvious that the Internet has changed how society shares information, communicate, educate, shop and entertain them selves. Cushman & Wakefield conducted an extensive research during 2013 on the “online retail/ecommerce market”. The information published by Cushman & Wakefield is important to CanGo because CanGo’s business is part of the “online retail/ecommerce market”. The report has indicated that the growth has been an average of 18% during the course of three years (2009-2012) as opposed to the growth of the normal or traditional retail sales, which only grew 1.3% for the same period of time.
With the critical prospects indicated by e-commerce, Nordstrom alongside its rivals significantly profit by online sales. This online presence permits shoppers in different nations to buy products from Nordstrom and ship them globally. This type of innovation has been extremely helpful in Nordstrom coming to a worldwide business market.
Online commerce was introduced to consumers in the mid-1990’s, and in the years since, it has grown exponentially. It started out virtually nonexistent and has become a multi-billion dollar industry. Nearly every retail sector has entered online commerce; clothing, electronics, home, health and grooming items, even food and groceries are starting to gain traction online. Online commerce sites rival traditional brick and mortar stores such as Walmart and Target, as well as other big-box stores. As online retailers such as Amazon continue to expand, many brick and mortar stores have been making their way online, indicative of an increasing movement towards online commerce. With more than 80% of the online population having made an online
Many people are moving from physical stores to purchasing merchandise and services on the Internet. Today,
The development of the Internet and more specifically the business website has seen brand recognition by consumers escalate to never before seen heights. Because of this brand recognition, it has become important for businesses to design their websites to reflect their overall marketing strategies. This is especially important in the retail world. All retail businesses have a similar overall marketing strategy of generating sales and retaining the customer for future sales. Most of the retail giants still greatly rely on the success of their brick and mortar stores to turn a profit. However, internet sales for these brick and mortar stores have increasingly risen over the last few years to compete with the retail stores like Amazon that are strictly internet based businesses. Brick and mortar retail stores, such as Walmart, Target, Kmart, and Nordstrom, have each designed their websites to reflect the overall retail marketing strategy as well as the individual marketing strategies that have made their brick and mortar businesses successful.
The Rain Forrest. Com has lead the way in online retailing, the company expanded in the early 1990s to offer the world the biggest selections of books, electronics, toys, tools, clothes, household items in general. Through third party agreements, Rain Forrest.com does sell products from major retail companies like Target Corporation, Expedia Inc., Hotwire, Virgin Wines etc. Through out the 1990s the internet and the world wide web became very popular, it took over the world, businesses had personal computers, internet providers, and web browser software. As the world wide web became predominant in society businesses turn to the web to find new opportunities for commerce. Selling merchandise on the internet gave many choices and opportunities (Funding Universe, 2004).
The trend toward shopping using the Internet is growing faster than expected (Cramer, 2014). Since Internet has become popular medium for people to shop, more companies then launched online shopping platform. With this new platform, they were able to do sales directly to their customer.
The Internet has changed the way we do virtually everything, including the way we shop. However, shopping is not the only thing that has changed. In the last decade we have changed the way, we apply for loans, study, and even plan a vacation. Doing any of these things would have been impossible a few decades ago. At present, online banking, paying bills, ordering new services, and shopping online have become part of our daily lives. Traditional brick-and-mortar stores have been around much longer than online stores, but we cannot deny that online shopping is giving the traditional stores competition. Many consumers still choose to shop at regular brick-and-mortar stores because they like to see and
According to Turban and King (2003), internet technology renders retailers an additional channel for branding, transactions and customer relationship management, the adaptation of which may drive down retailers’ transaction costs, and ensuring faster and higher quality of customer interactions, resulting in enlarging the existing markets and consumer base. M&S realizes this and have tried to sell clothing via high street stores as well as via internet though they have experienced cost cutting, rationalisation and management changes in order to revive their business in recent years. Internet technology might enable sustainable competitive advantage, but problems remain on how to physically organize their online retail operations.
Online shopping is becoming tremendously popular among customers. Major fashion retailers have established their online presence to expand their market. Primark is one of the fashion retailers having lowest prices among the high street brands. The aim of this study is to analyse the consumer shift from high-street shopping to internet shopping and evaluate how an online store can affect the retail business of Primark.
Online shopping or online retailing is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. Alternative names are: e-shop, e-store, Internet shop, web-shop, web-store, online store, and virtual store. An online shop evokes the physical analogy of buying products or services at a bricks-and-mortar retailer or shopping center. The process is called business-to-consumer (B2C) online shopping. In the case where a business buys from another business, the process is called business-to-business (B2B) online shopping. The largest of these online retailing corporations are eBay and Amazon.com, both based in the United States.
Travel agencies, newspapers and telecommunication providers have all suffered severe competition from internet- based substitutes (Grant, 1991). However, in-store apparel shopping is less substitutable by online shopping. On the one hand, it is a product of high risk; on the other hand, the apparel shopping trips to the city center can be more enjoyable.
There are more categories of products on the internet. And there are a lot of choices that people can choose, so they can buy what they want. The choice of a store is very much influenced by location and store types (Sinha, p.14). But brick and mortar stores have fewer kinds of products than online, and online shopping does not be influenced by location. Also, people do not need to be afraid to go buy some private things, if they want to buy in public store, such as, sanitary towel, underwear and so on. Because they can buy it on the internet and even it has more choices. Moreover, if customers want to buy a lot of things, and those things are not in the same place, then they need to run around here and there to buy all kinds of products they want. However, online shopping does not have this problem. People do not need to go out on a sunny or rainy day, just stay at home and pay it on the phone or computer. But the mall can provide some services for customers that are not available online, such as urgent care medical centers and roller coasters (Resnick, pp.1127-1128). Even then, online shopping is still better than traditional shopping. Furthermore, people can compare merchandise from different shops, so they can choose the cheapest and the best. Customers can try on new forms of apparel in stores, but it is too risky to purchase it based on pictures and text description in the internet (Resnick,
There has been a paradigm shift in the nature of the economy; from industrial to informational. The rapid proliferation of internet have made an impact on almost every industry including the education industry. Internet has become the preferred mode of communication. It has helped in not only bringing the world closer through websites, emails, internet phones, and social media but also have been one of the most significant factor responsible for cost reduction, increased convenience, and faster process (Li, 2007). Many scholars have recognised internet as of the most effective and efficient medium of marketing and communications (Belch & Belch, 2007; Keegan & Green, 2008). Many businesses have realized the potential of