Here is the report you authorized in March identifying reasons why the joint venture with a Chinese motor vehicle component company was unsuccessful and recommending ways to improve cross-cultural communication.
As you know, even though both companies had mutual incentive to establish a joint venture, arriving to an agreement was unsuccessful. After analyzing the notes supplied by Mr. Jones and Mr. Wang I have come to the conclusion that several major cultural differences were the source of the communication breakdown.
Major differences between both American and Chinese cultures presented themselves throughout the negotiation process and greatly contributed to the failure of reaching an agreement. The main differences causing
…show more content…
Jones and Mr. Wang.
Thank you for the opportunity to conduct this research. I’ve enjoyed learning the major cultural differences between America and China and ways in which to improve cross-cultural communication between these two countries. If you have any questions about the material in this report, please call me.
To improve Major Motor Vehicle Component Company’s (MVC) cross cultural communication, this report recommends that MVC implement a negotiator selection process and provide pre-departure seminars.
The three main reasons for miscommunication between the Chinese and Americans were their differing views on time, the context of their cultures and the directness of their communication. Breakdown in communication occurred because the Chinese, a polychronic culture, focus more on building relationships rather than adhering to time commitments and don’t view time as a commodity like their American counterparts (Hurn and Tomalin 24). To establish effective communication between the differing cultures, the Chinese need to work more to acknowledge the established time frame and schedule that the Americans are expected to adhere to, whereas the Americans need to work harder on creating personal relationships with the Chinese and investing time to show their loyalty and commitment (Hurn and Tomalin 25).
The second area of communication breakdown occurred because of the differing use of direct and indirect
Richard Rodriguez article, “The Chinese in All of Us (1944)”, argues that many different cultures have contributed to making up the American culture. Rodriguez backs up this claim by sharing
Believe it or not, but American and Chinese culture do have something’s in common. They see eye-to-eye on some aspects. Like providing for their children “Parents work together for the well-being of their children” [Example from Article]. It is true that parents do the best they can to work towards a better financial life for their kids. That’s why many Chinese parents come over to the states, so that they can provide a better life, and a better education. They would also go to great lengths for their children no matter what the cause “Parents will risk their life for their children” [Example from Article]. Any parent would risk their life for their children no matter what ethnicity, or cultural aspect! There is no bond like a parent and their child.
Chinese parents and American parents differ greatly in their parenting styles and a noticeable difference can be seen in the success of their children. The children of Chinese parents often excel in various areas, including in their educational, musical, and professional lives. The children of American parents, however, usually have a harder time excelling in those areas. Chinese parents and American parents hold opposing philosophies about how they view their children, opposing methods about how they raise their children, and opposing effects on the personalities of their children.
There are similarities between American and Chinese which is in business ethic values, assimilation of current cultures, punctuality, and consensus:
The differences between Chinese Culture and American Culture are immense. Both cultures have very different values and norms, and these differences come out within the negotiation between Buckeye Glass Company and the Xia Xian Glass Factory. Both parties during this negotiation had different objectives and ways to get what they wanted out of the proposed joint venture.
The focus of our group project is on Chinese Americans. We studied various aspects of their lives and the preservation of their culture in America. The Chinese American population is continually growing. In fact, in 1990, they were the largest group of Asians in the United States (Min 58). But living in America and adjusting to a new way of life is not easy. Many Chinese Americans have faced and continue to face much conflict between their Chinese and American identities. But many times, as they adapt to this new life, they are also able to preserve their Chinese culture and identity through various ways. We studied these things through the viewing of a movie called Joy Luck Club,
The following examines the nation of China and its trade relations with the world, particularly the United States. The focus is primarily on China’s culture and how it impacts business dealings with other countries. Areas examined include: Religion, Management Philosophy, and Business Etiquette. Also discussed is China’s growing status as a world super power and how that has impacted the global business landscape. Likewise, various trading partners are examined and the effects of doing business with China, specifically for the United States. Points of concern for the United States are things such as the
This process has more significance in most countries except the Unites States. The approach in the U.S. is to get down to business straight away without wasting too much time on people. This is in stark contrast to the process in China where the focus is on building “Guanxi”, that is, the intricate and omnipresent network of personal relations. The U.S. approach can be a huge problem when doing business with China. The American efficiency interferes with the patient development of a mutually trusting relationship – the very basis of an Asian business agreement. This is what happened in the case study. Mr. Smith had done his research and was aware about the Chinese business methodology, but he did not think it was important to implement it. He was well advised by Mr. Tang. Mr. Tang, even though pointed out the significant features of the “American” and the “Chinese” way of doing business, did not stress enough to make Mr. Smith understand its significance. Mr. Tang also jeopardized his relationship with Mrs. Ming whom he had known for many years by not disclosing that the supplier was not a direct supplier.
“Seventy-six percent of the Chinese-American population is born outside the U.S. “ (Piccorossi). Even though a majority of the Chinese Americans is born outside the U.S., many of them will grow up in the U.S. The Chinese Americans who grow up in the U.S. will grow accustom to the American culture, and there will be conflicts because their parents will try to pass on the Chinese culture. Teenage Chinese Americans will cause problems with the ethnicity that they prefer over what their parents prefer, and Amy Tan wrote about her experiences with those problems in “Fish Cheeks”.
The geographical area of China is more than 9 million square kilometers and as a result, it is the fourth largest country in the world. There are several ethnic groups in China, the Han Chinese is the largest group, and it is found in almost all parts of the country. Other minority groups include Tibetan, Zhuang, Korean, and Mongol. The Chinese society is high context and non-verbal. The Chinese people acquire the knowledge of what they are supposed to do and say even if they are not told through conversation. Voice and facial expressions play a critical role in determining the feelings in a person. They do not have facial expressions when in a conversation. Direct eye contact is avoided because it is viewed as a symbol of disrespect (Clair & Norris, 2011).
Chinese families are highly misunderstood and stereotyped in the United States. It is important to understand a different culture before one makes the assumptions produced by these stereotypes. In order to find a better understanding about Chinese immigrants and Chinese Americans, one must do research on that countries heritage, traditions, and other customs before submerging one-self into a Chinese families home. I chose to experience and observe a Chinese family who was kind enough to let me be a guest in their home to share dinner.
In a world as overwhelming with differences, individuals are molded by many factors, and culture is one that follows up on each person. Diverse societies instruct different values, and what may be well mannered in the U.S. could exceptionally offend in China. As people from different cultural groups, individuals can misjudge each other; therefore, the U.S. and China can learn to collaborate across cultural lines as individuals and as a society. Becoming aware of cultural differences can enable both countries to deal with each other more
Chinese workers believe that close personal relationships are imperative to effective communication. American companies don’t share the same views and some organizations have even related this to workplace fraternization, which can result in disciplinary action. Since we don’t believe that these relationships are necessary, or even appropriate, we don’t form them and this could affect a bi-national workplace and possibly even carry over to business dealings outside of the company. The Chinese believe that, when conducting business with other people, a relationship must first be formed to gain the trust of business partners.
First, cultural difference can pose great problems in communication and collaboration in a joint venture. In this case, an attempt to attract a strategic investor had failed primarily because of lack of cultural sensitivity by the U.S.
An effective business negotiation is very significant in achieving a successful business relationship. As the businesses expand globally, so do the conflicts between the interacting parties. These conflicts only get amplified if the interacting parties are from different cultural background. An individual 's cultural background plays a big role in his perception, which affects his judgment, motivation and behavior at the bargaining table. The perception of an individual is the manifestation of the deeper held values and beliefs he has grown up with. In short, culture affects the whole negotiating process. A better