Timara Garvin
Cassandra Allen
ENC 1101
20 April 2015
The noun security as defined on Google: “the state of feeling safe, stable, and free from fear or anxiety.”
When you step foot into a hotel you should be surrounded with the air of safety, from the smiles of your porter tothe smile at the check in point. “Why are these people smiling” you may ask. They are safe and are welcoming you into your new home away from home.
As soon as you have your key in hand, you have become a part of this safe haven.
However, this is not always the case, Identity theft has taken a rise within the hospitality industry. With all these new savey electronic devices that make life “easy” and at the same time exposes the holiday maker to a greater span of
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Security on a Hotel standpoint
Security provided by hotels may not be of the highest level due to every state or country having their Police departments rules and regulations, but accommodation establishments do however have their own security in place, be it at the door near a concierge desk and or at the back entrance. this not only aid the guests but also takes care of the staffing and for the property itself.
The times have changed, looking at airport check in procedures, one can easily self check in using their mobile phones or even self check in at designated stations for self check in. this decreases chances of any criminal activities that could put blame to the airport. if hotels had a similar system in place, the chances of having a credit card cloned become minimal.
Due to the increasing rate of the human population followed by the varying economical dips that cause unemployment, this will however affect the crime rate, so we are safe to say that no economy is completely safe. therefore trends in installing the latest and high tech security systems play an important role for any establishment that aims to lure their market by up selling their security status alongside their place of leisure.. (knowing that you are safe whilst on Holiday allows you to relax and feel free)
Who are
We must know which visitors we can expect. For example, guests for a wedding (because a wedding will be held in one of the halls of the hotel), or businessmen who come for a business meeting, or a family on vacation.
locations and their size. Resorts and larger hotels are typically more secure than the small hotels
Safety – relative freedom from danger, risk, or threat of harm, injury, or loss to personnel and/or property, whether caused deliberately or by accident. (Business Dictionary, 2014)
A doorman can please the customer with a smile and a few words of welcome, but one surly waiter can kill the effect. Or if we keep an executive waiting in his suite in his underwear for his only suit to come back from a one-hour pressing, we could lose a lifetime customer worth hundreds of thousands of dollars. No hotel, however splendid, looks good to someone whose day it has ruined. For example, lodging manager usually work long and irregular hours including weekends, evenings and most public holidays, usually works indoors, and from an
In addition to being expensive. [...] You have to do cool things for the guests” (Pugh,
Freedom or security means many things to different people in my family freedom has different meanings. Freedom is a total right; we are born to become free. Freedom differs from one culture to another. From my background freedom is a natural right that human beings are born with. Everyone want to be free and independent from others. Freedom is also right to do what you want, eat what you want, learn what you want, lives where you want and perhaps chooses the religion in which you believe without harming or ignoring other people rights. When it comes to security we can say that security is an act of securing people from harm direct or indirect it is also a way of protect one’s property from theft, damage or misuses.
There have been many cases of voyeurs, hotels are now properly training employees not to give out guest information without the guest's consent and also advising guest to check and look for any signs of cameras.
Guests are provided with privacy and security, and very upscale treatment and service levels. Activities include
Because of the fast going world today the guests have no time to wait long for the check-in or check-out procedures. They expect Express service. Also 68% want complimentary transportation to the airport. The Opryland Hotel Convention Center in Nashville, Tennessee, developed a system to avoid long check-in or check-out times. You can check-in or out via credit card. The system checks the data and the credit range and the guest is checked-in in seconds.
Our society would not survive in the 21st century without the help of electronic surveillance. Safety is one of the main purposes of electronic surveillance. Safety is the state of being secure and free from danger of any sort. Today, many would rather give up their privacy for safety (Smithsimon). In fact, surveillance gadgets such as cameras, radio tracking chips and house alarms are used in many places to ensure safety. For instance, a parent can easily place a hidden camera in a stuffed animal in order to see how the babysitter handles his or her child (Public Places Have Eyes). Cameras are also used to ensure safety on school premises. According to the GCC College Safety website, "the college has an extensive system of surveillance
Customer Needs- Security systems are required by people to0 keep their homes safe, it gives them a sense of safety for their personal belongings, when they are away from their home.
In the realm of credit card fraud, online gambling sites, payday lending outfits and multilevel marketing companies wear the label of ‘high-risk merchants’. However with an estimated 38 percent of all credit card fraud stemming directly from the hospitality industry, disproportionately high compared to other sectors of multilevel marketing, hotels have earned themselves the unwelcome ‘high-risk merchant’ tag.
special attention should be given to maintain quality in the case of the Hotel and
In this highly technological world importance of security level becoming more and more highlighted. There are no of ways of security system have been improved like using more security staff, uses of weapons, monitoring system, sensing system and many more through software and electronics hardware. Home
There is a solution for this problem, instead of key cards keyless entry. There are already some hotels with working keyless entries, but it is not in every hotel.