The Reporting Party (RP): A Case Study

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The reporting party (RP) received a voice message from resident Maria Hayes age 53 DOB: 10/26/63 Day Program, Solano Diversified Services, Inc. 1761 Broadway St. Suite 135, Vallejo, 94589 (707) 552-0300 on 4/11/17. The Day Program reported that Maria disclosed she was slapped in the face by her caregiver named Cathy (last name unknown); however, there is no Cathy associated with the facility. According to the RP the slap resulted in a nose bleed, no bruising according to the RP. There was however a pinkish, red mark. The resident disclosed she was slapped for refusing to take her medications that particular

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