ROBERT C. LIEB BROOKS A. BENTZ
The Use of Third-Party Logistics Services by Large American Manufacturers: The 2003 Survey
Abstract
This article reports the findings of a survey of large American manufacturers concerning their use of third-party logistics services. Data generated in the survey show that the use of such services by this group of companies continues to grow and that the service providers continue to deliver logistics cost and service improvements to their customers, both domestically and internationally. Many of the users of third-party logistics services now share their service provider with their large vendors and customers, and this has contributed to supply chain integration. Few existing 3PL relationships were
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In past surveys, 3PL users have clearly indicated their preference for one-stop 3PL shopping. However, as potential buyers have increased in size through sales growth, mergers and acquisitions, and international expansion, the scope of service offerings and geographical coverage involved in many recent 3PL contracts has made it increasingly difficult for one provider to meet those requirements (Gooley 2002). This makes the management of 3PL relationships more complex, and it requires effective cross-corporation management skills to realize the potential benefits of such relationships (Bowersox, Closs, and Stank 2003). 3PL Services Used Fortune 500 manufacturers use a wide variety of 3PL services. The typical user buys multiple logistics services from their provider(s). The range of services used by this year's users is shown in Table 1. The table also includes similar data from the three most recent surveys. As shown, respondents indicated that the most frequently outsourced logistics functions in 2003 were freight payment services (72 percent), shipment consolidation (66 percent), direct transportation services (62 percent), customs brokerage (62 percent), warehouse management (60 percent), freight forwarding (53 percent), cross-docking (53 percent), carrier selection (51 percent), and tracking/tracing (51 percent). The usage rates reported in most categories increased since last year's survey.
In this project, we will be studying Canadian Tire Auto Services’ main supply chain strategies. Canadian Tire provides many automotive services for their clients with many locations across the countries. Our goal for this project will also be to look into Canadian Tire’s logistics operations, their process of supplier selection, and evaluation. We will also look to study their use of the latest IS/IT innovations. We will then conclude our project by realizing the importance of supply chain management integration, as well as, the challenges and practices within a global supply chain.
UPS uses many different approaches to shipping goods and information. The company owns and operates a fleet of vehicles and it also has a fleet of airplanes as well. However, a main component of how the company differentiates itself from its competitors is how it has Supply Chain Management offerings. This is an area where the company has a competitive advantage against other companies in the industry. The company also has advantages in terms of how it uses technology to become efficient. This is highlighted by the handheld computers that many
Package delivery is the core of UPS’s operation, and the firm has mastered a simple service of safe, on-time delivery. UPS possesses a strong domestic presence and is increasing its international market position by delivering 18.3 million pieces of parcel daily, and services every physical address in North America and Europe (UPS Fact Sheet, n.d.). The firm owns one of the largest airline fleets and operates global airport hubs located in Kentucky, Florida, Germany, China, Canada, and Latin America. It is evident, UPS replicates one simple service several million times a day, which is delivering packages. UPS Supply Chain Solutions include a synchronized approach to exceed consumer expectations. Its services include transportation, consulting options, contract logistics, and various other services sure to meet any consumer or industry needs. The firm’s experience in high-tech automation and expertise in freight handling provides accessibility to every industry that requires product relocation. People rely on UPS for quick deliveries and integrated solutions that enhance supply chain opportunities.
Another ethical approach to the influenza vaccine shortage is the fairness and justice (egalitarian) approach better described by Velasquez et al., (1996), this approach also focuses on the fair and equal distribution of good and service. The impact of our action is measured by the impartiality to those involved. Instead of focusing on the saving of the most life, this approach is focused in ensuring that the scarce flu vaccine is equably distributed. This approach minimizes discrimination and unfair allocation of the vaccine, and priority given to those who will come in direct contact or even spread the virus. According to the egalitarian approach, priority should be given on a first come, first serve basis. However those
LeSaint Logistics is a third party logistics of PPG Inc. This organization is mostly an automotive paint distribution warehousing company, though they do store and ship for other companies like 3M. LeSaint Logistics employs roughly 1000 people directly. Some locations have PPG employees working alongside LeSaint employees. There are different levels of management and supervision throughout the organization. Typically at the warehouse level there are three supervisors; one in receiving, one in shipping, and another in customer service. They report directly to the warehouse distribution center (DC) manager, who manages the entire warehouse. The DC then reports to the regional distribution center manager, who then reports to the Vice-President
The inequalities of race, social class, and age is a major theme demonstrated in the book To Kill a Mockingbird, written by Harper Lee as well as in modern day society. The segregation of African Americans is a obvious problem in the text. The African Americans were always in different places than the whites and this is still happening in places like schools today. Social class has become a big problem in modern day society and in the text. Each person or family is put into a social class and that behavior is relevant in modern society.
Similarly, Verizon company uses 3PL provider, New Breed to develop an automated warehouse fulfillment solution that provides same-day processing of its direcct-to consumer orders (Patridge, 2008). The 3PL operates of Verizon’s three distribution centers, offering real-time visibility to orders and inventory by tracking every serialized unit. Moreover, New Breed ships 20,500 consumer orders daily for Verizon with 99.9 percent accuracy while 100 percent of orders that arrive before 5 p.m are shipped the same day (Patridge, 2008). A customer even states, a call made to Verizon on Monday afternoon regarding a replacement of battery was quickly sent by tuesday morning (Patridge, 2008). This clearly indicates the fast and effectiveness of 3PLs into a company’s operations.
Soon afterwards, UPS disbursed packages nationwide and began to increase their international services (Rodrigue, n.d.).
Ford Motor Company, one of the world’s largest automotive manufacturers, has worked with Penske on several Six Sigma initiatives. As its lead logistics provider (LLP), Penske’s quality team of associates are trained in Six Sigma practices and work closely with Ford to streamline operations and create and maintain a more centralized logistics network. Together, they uncovered several areas for real cost savings as a result of reducing inbound carrier discrepancies, eliminating unnecessary premium costs and reducing shipment overages. Plus, Penske implemented accountability procedures and advanced logistics management technologies to gain more visibility of its overall supply network.
Third party logistics is a provider that gives companies the ability to outsource their logistics services. Logistics services that may include anything throughout an organization that involves management of the way resources are moved to areas where they are required or needed. Some would say the term, third party logistics, come from the military. In the business world, third party logistics con somewhat have a broader meaning. Meaning that it can be associated with service contracts that involve shipping or storing of items. Third party logistics provide services that may be a single service such as warehouse storage or transportation related, but it can also provide a system-wide bundle of services that have the capability of managing a company’s entire supply chain. Photo provided by Robinson (2013).
ICS is one of the most widely recognized third party logistics companies in its industry. We are seamless to the end customer as we represent the manufactures. We provide emerging manufactures the necessary infrastructure and knowledge necessary to get their product into the market. With 20 plus years of experience in the market and providing world class service consultants and manufacturers rely on these qualities of ICS. The support of our parent company AmerisourceBergen has allowed ICS to make significant investments in infrastructure and human capital. Infrastructure investments such as warehouses and equipment has been instrumental in the optimization of inventory
In recent years, Third Party Logistics (3PL) service providers play a very important role in a supply chain of an organization. A brief literature review is given in this section of the paper. Tate (1996) identified seven factors (compatibility, deep understanding of a partner's business needs, open communications, commitment, fairness, flexibility, and trust) that improved long- term relationship between 3PL and their customers. Logan (2000) used agency theory to help in bonding 3PL/customers relationships. It is postulated that, cost reduction and services improvement criteria are most expected by clients to avoid conflicts with their 3PL. Fawcett and Smith (1995) identified five criteria’s to evaluate the 3PL performance,
Despite the third- party logistics was an improvement studies area in a recent business market, the studies of this area still existed some arguments and limitation (Marasco, 2008). The literature review in TPL studies based on a comprehensive literature review, which including some relevant research paper and journal paper published within the period 1990 to recent years (Selviaridis and spring, 2007). Some existing studies focus on the benefits and limitation of TPL services for company management. Leahy (1995) and other scholars were defined as the TPL is usually associated with the providing of multiple services rather than just isolation transport functions (Leahy et al., 1995). Therefore, some other research believes that the TPL services can reduce the total
Over the last few decades, the role of logistics in business has increased in scope as well as in strategic importance (Caplice and sheffi, 1995). In general, distribution logistics is expected to ‘provide the right goods at the right time, at the right place, in the right amount and quality, and at the right price’ (Jünemann & Daum 1989, p. 18.)
Most adults suffer between 2–4 colds and flus each year. A person is contagious from the day before the illness breaks out until 1–3 days after they feel better. A cold usually lasts only a few days, while the flu can last several weeks to a month. The symptoms of a cold can include a general feeling of discomfort, a headache, nasal dryness and/or runny nose, and congestion of the upper respiratory tract.