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Trader Joe's Mission Statement

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The history of Trader Joe’s beings in 1958 when it was initially known as Pronto Markets. Pronto Markets started as a few national chain of convenience stores created by Joe Coulombe. After a few years of running the convenience stores, Coulombe came to the realization that Pronto Markets had too much competition from other big established convenience stores, like 7-11, to compete successfully. Coulombe decided to shift his concept and came up with Trader Joe’s in 1967.
Coulombe launched the first Trader Joe’s in Pasadena, California. The Trader Joe’s concept was to have “adventurous food and beverage shoppers”. It introduced various products with an emphasis on service-oriented values. (Mallinger & Ross, 2007) This type of service contributed …show more content…

Where the employees wear Hawaiian shirts, interact with customer as if they are part of the Trader Joes family and are experts on their products. The Trader Joe’s mission statement, as stated on their website, is to “The mission of Trader Joe's is to give our customers the best food and beverage values they can find anywhere and to provide them with the information required to make informed buying decisions. We provide these with a dedication to the highest quality of customer satisfaction delivered with a sense of warmth, friendliness, fun, individual pride, and company …show more content…

They encourage consumer feedback and customer input on products. They keep their customers at heart when buying products for their stores, ensure that customers get what they want with superior quality at an amazing value. They also create a sense of community with their corporate social responsibility. Trader joe’s has events that raises donations and money to help its community. Birdies to Break Hunger, they team up with LPGA golf players where each time a player makes a birdie, Trader Joe’s will make a donation to Blessings in Backpack This organization provides nutrition to children in Florida that are in a high risk of not having food to eat. Trader Joe’s shows a compassion for its customers and its

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