Treadmill Observation Paper

Satisfactory Essays

Recently I bought a treadmill from your store. The employee there named Julie was helping me look at the treadmills that were being advertised. First of all, she didn’t know what she was talking about. She didn’t know what treadmills were being advertised. I asked if I could speak to someone else. She got so offended that I had told her that so she had an attitude with me. She went and told the other young man to help me. She whispered something in his ear and both laughed. He was a little more professional at his job. He got me what I came for. I feel that your employees need to be a little more experienced in customer service. I didn’t appreciate the service I got at your store. I hope to get better service next time

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