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Tylenol Integrity

Satisfactory Essays

Integrity is important in leadership as it helps build trust and confidence. It is integrity that describes how words and actions are consistent with a leader’s behavior or intentions. It displays our character letting others know how we will react and if we will be one to adhered to what is ethical regardless of the situation. Integrity can affect others, influencing a culture’s values and service. One story that comes to mind happened in 1982 with the maker of Tylenol. Johnson & Johnson reacted quickly when it discovered the Tylenol was tainted. Their response included recalling all Tylenol from stores, hospital, and all resources. Additionally, they pulled their advertisements and stop all production. This caused Johnson & Johnson millions.

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