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Using An Outdated Legacy System

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Introduction Currently BMB Medical Center there is a dire need for mobile access to our patients. Previously, all patients are required to register with the receptionist, provide insurance information and schedule appointments with one of our receptionists. Currently, we are using an outdated legacy system that was developed by a company that we outsource our IT services with. However, with the system we are able to conduct basic performance and with technology changing we discovered that we are losing money and should obtain new equipment, services and provide a two-way system that helps us to function better and provide feedback from our patients. In addition, this would be a major overhaul as to how the clinic functions. We currently …show more content…

private health care clinics) do not possess any web based or mobile capabilities this would be a benefit to incorporate these IT technologies into our business, which will provide an advancement over our competition and be a convenience to our clients. Therefore, by implementing web based and mobile application will benefit not only their physicians, staff and clients, but will add value and new clients to the clinic. In addition, the information will also be in the cloud, in which the doctors can have access to patient information at any time, for instance, if a patient is admitted for outpatient services or even the ER, you can access their medical records from anywhere with a secure connection (i.e. login information provided). Description of Improvements The implementation of web based and mobile based customer registration app that will provide safety and security for patient registration, schedules, reschedules, cancellations insurance information and medical records. For illustration, previously, patients would have to setup an appointment or come to the clinic to access this information and may even have to wait several days before receiving the information requested. Now, a patient may need information for an insurance claim or job physical they will be able to access this information via the web based application or their mobile phone or tablet. In addition, they will receive an email notification when they access their information, schedule,

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