Vendor ELM Case Study

There is a folder for each CHD that has submitted information: emails are also included.

I done reviewing all the accounts just making sure that was a valid refund and I advise Jenilee so she can continue calling the patients for address confirmation and I can continue prepare the forms. The list that is complete is the Old list now I need to work on the new one that PMG FWD to us few weeks ago.

I will do only the patient demographic part and the provider or someone for clinical has to complete the form. I still don't understand why Johana or any MA can complete the patient demographic part on vase of the list that I provide to them but anyway I will do that part so they can't said that our billing department don't want to cooperate on this process.I know we shouldn't not be responsable for this but we need to recovery that

Additional add to the bed registry which would mean in addition to Poplar Springs posting beds referral sources or hospitals would post non identifying patient information.

Please make changes in the registration record and add a field to show the exact nursing home name and address

As a biller and coder we have a responsibility to accurately bill patients for services that were performed. While posting EOBs sometimes mistakes can happen such as the wrong procedures being entered, for example a patient can come into the office for blood in the their urine and sample was sent out for a urinalysis but the patient ended being billed for a urinary tract infection. This may cause the patient to be over or under billed depending on what the insurance covered for these procedures. Another issue that can come up is the biller miscalculating the patients coinsurance resulting again in either under or overpayment.

The purpose of this memorandum is to seek your approval, and your signature, for merging National systems transitional services CIF with Vendor-B Operations CIF to align it with current reporting and tracking of Vendor B financials, this is as per decision made in June 27, 2014 and as described in the attached email. We are not increasing the contract value with CGI, which is already defined under Vendor B contract.

EP733-Empath LLC is changing P10 numbers and is under new ownership. I have sent the request to Josh’s team to move over part of the balance from Empath to EX642- Excalibur Contracting Corporation which is their new account.

While PSC staff is scheduling appointments, staff members should be entering an email address for the patient to receive appointment reminder and link to complete Digital Registration prior to arriving for the appointment.

When asked about updating his contact information, the patient reports to keep the same contact information because the contact information listed in the record is where the patient receives his mail. However, the patient is still resides with a friend in Hartford, CT.

Need to get AHO staff added to the Riverside Campus email distribution. Submitted email to Laura Garrett on 10/28/2016.

Making Registration Personal for Patients. (2015). Receivables Report for America's Health Care Financial Managers, 30(10), 1-11.

· Patient Registration: As soon as a patient calls in to set an appointment with the provider they have effectively pre-register with their doctor’s visit. If the patient has seen the doctor before which then is established patient he or she needs to give the reason for the visit. If the patient is a new patient then they have to provide personal and insurance information to the provider to ensure them eligible to receive services from that provider.

Leadership and stakeholder support and buy-in are essential for implementing and sustaining improvements. Roxtar will engage and work with leadership throughout the engagement. We focus on creating open lines of communication between the Leadership Team and encourage them to value and respect the diversity of thinking, ideas, and perspective of fellow members and employees. We work to enable a culture and environment of understanding, inclusion, engagement, and sharing. We develop ground rules with the team about how the group will make decisions at the onset. If the group has already reached agreement on the decision process, making those subsequent decisions becomes much easier.

Etsy is the ecommerce marketplace for handicrafts and vintage products is considered as the platform for the developers and operations. The members of the different teams worked together and stayed up after working hours and helped the startup to become successful. And Deploys (development and operations) is a hard task because the developers have to do the coding part and the operations deploy them. In the initial days deploy was done twice a week and each deploy process lasted for four hours. Even though the online company deploys twice a week they wanted to move forward in the industry because back in 2008, the online company Flickr in a single day does 10 deploys.