Verizon And Comast: A Case Study

Any change in the factors that make up the macro-environment can have a direct impact on the Comcast Corporation. These factors can affect the Porter Five Forces that shape their strategy and their competitive advantage over other firms.

The generation of talking face-to-face is slowly fading away, and the technology era is going to keep on growing. One of the most widely used technology services known today is the cellular phone industry. According to the Pew Research Center’s website, 90% of American adults own a cell phone. Of that 90%, the smartphone ownership is at 64% (2013). Verizon Wireless, along with the other major carriers, T-Mobile, Sprint, and AT&T, have taken this data and comprised a growing industry where competition arises from all angles. These companies have battled one another on pricing, plans, and customer service for many years in order to stay on top. Unfortunately, these are major factors in whether or not a customer will choose the particular company over another.

In business, market structure plays an important role, which helps to shape the competitive landscape for businesses at all levels. Each business industry will naturally form a market structure that comes in numerous forms: Perfect competition, monopolistic competition, oligopoly, or monopoly. Verizon Wireless is a well-known communications company and large enough to affect the market. Oligopoly is defined as a market in which only a few firms dominate, and judging from Verizon competition there are only a few firms involve: T-Mobile, AT&T and Sprint. With only few competitors involve the barrier to entry is high, but there still lies a large pool of customers. The barriers are high because of the amount of money that has to into the infrastructure

I represent Verizon and Sedgwick in the above-referenced matter. We have received the proposed stipulation that you submitted. My client is willing to accept the compromised SLU awards as you proposed. However, they have asked me to redraft the stipulation and it is attached herewith. It covers all the terms and conditions as agreed by all parties. I have added language indicated that there is no permanency to the neck and that the average weekly wage has been made permanent.

The monopolistically competitive industry advertises to differentiate their product from their competitor. They want to communicate with their consumer to inform about the product and educate them. They also influence the consumer to convince about the product.

Verizon is a major telecommunication provider in the United States. The company is the market leader, with $110 billion revenue and $2.4 billion in profit (MSN Moneycentral, 2012). Verizon has steady revenue streams that are largely based on a subscription model. It has several business segments, including wireless (63.3% of revenues) and wireline (36.7%) (2011 Verizon Annual Report). Most of this report will therefore focus on the wireless business, not only because this is the largest business that the company operates but because it is a rapidly growing and evolving business as well, a function of the rapid pace of smartphone adoption in America.

1. Mission, vision, and primary stakeholders Verizon's corporate mission statement is published in the introduction to the 2010 report, "to enable people and businesses to communicate with each other. We are also committed to providing full and open communication with our customers, employees and investors" (Verizon, 2011a, p. i.). This conveniently outlines the primary stakeholders, with customers owning the service delivered through contracts they commit to, employees obviously having a stake in compensation, benefits and retirement, and investors including institutions as well as individuals. Other stakeholders include the general public who benefit from corporate giving and responsibility, and the suppliers and distributors, their shareholders and employees who earn profit and wages generated directly and indirectly as part of the Verizon value chain, and perhaps the taxpayers who enjoy public services from direct and indirect (capital gains) taxes thereby.

In 2012 Verizon finally reached No. 1 on the Training Top 125 after making the Top 10 for six consecutive years (Kinicki & Williams, 2013). The company overcame obstacles to achieve this. Verizon remained focused on improving training of employees in order to reach the company’s strategic goals throughout strike time for the collapse of a union agreement as well as no increase to training funds. Subject matter experts were placed throughout the company to impart the main procedures.

Through this idea of “growth” and collaboration with other industries to provide optimal service, Verizon has expanded its products and services in the following areas:

Verizon Communications formed by the merger of two big and successful companies, Atlantic Corp. and GTE Corp., is the largest telecommunication company. The company serves large part of the market in United States. However the company faces certain strengths and weaknesses which affect the way company formulate its strategies.

The purpose of training and developing within any organizations is to improve the overall effectiveness of goods, product and services, competitiveness, and emphasizes growth in all aspects. It also increases productivity, develop employee turnover, increases financial gain, and lessens the managerial and supervisory positions. Training and developing is essential to obtain but many employers have different perspectives of what training and developing means for its organization. Verizon is one of the leaders in innovative wireless communication and in delivering broadband to businesses, mass market, wholesale, government, and it services over 80 million customers across the world. The

The success of the economic agents depends on a multitude of forces, such as the managerial ability to combine and exploit the resources in an efficient manner, the ability to manage the labor force or the ability to develop positive relationships with the external stakeholder, such as the customers, the business partners, the public and so on. Still, while all these factors are crucial, they are merely adjacent to the core operational function which builds towards organizational success, namely the organizational operations.

Both AT&T and Verizon are exceptional in their reliance on social media, websites and e-commerce systems to attract, sell and serve customers. Each of these companies also has designed each element of the customer experience, from being in their stores to look at their latest phones to purchasing additional services online from the standpoint of accuracy, ease of use and speed. In evaluating each of these two companies as a consumer, several insights immediately were apparent. As each of these company's stores' are designed to minimize the wait times for existing customers while also making the process of getting started as a new customer relatively easy. This is a big improvement from just five years ago, where it was common to walk by the Verizon store visited for example and see a long line of customers out the front door. Clearly Verizon has been able to get more of their customers onto their website to complete transactions, based on personal observation. AT&T's store, also in a local shopping area, also shows comparable improvements over the last five years.

Standing proud as Philadelphia’s tallest skyscraper lies the headquarters of the leading telecommunication conglomerate in the U.S-- Comcast Corporation. Comcast, with about 159,000 employees, developed around $80.4 billion in revenue in 2016, which was a 7.9% increase from the revenue consolidated in the previous year. Comcast Corporation’s success can be traced down to the extensive services the company provides. These services, including cable television, internet services, voice over internet protocol, and content production, fall within two overlaying businesses of Comcast Corporation: NBCUniversal and Comcast Cable. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks,

threats as an organization. This case analysis will highlight the top three for each category and provide a rational for each factor. The SWOT analysis will serve as a tool for identifying alternative strategies for the organization and help define a 3-year growth plan. Various matrices, including a SWOT analysis and a Financial Ratios Analysis, will also support specific strategies and long-term objectives. Other relevant, recent activities and supporting research will also be supporting the strategies defined in the case analysis.