When I first became a waitress and bartender I did not think it would be that hard, and I believe others would think the same way. It turns out it has been one of the hardest jobs I have done in my time being in the workforce. My initial thought was, I take orders, bring out food, make drinks, and record payment; but the workload turned out to be much more than that.
In the restaurant industry the perceived workload, I think, depends on how well staffed the restaurant is for that day. If the place is understaffed there is going to be work overload for everyone because someone will have to serve an extra section or have to stay past their shift. When you work an extra section it can be stressful, especially if the restaurant it really busy
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I have experienced the stressor of role ambiguity both as a waitress and a bartender. When I first started as a waitress, and I did not have anyone sitting in my section, I stood around doing nothing because I thought if I did not have tables there was nothing for me to do. Later on in the jo, I learned that if I did not have anything to do, I would clean, organize, or stock stuff. When I was given the position of bartender and manager, I experienced the stressor of role conflict. I became work friends with many of the floor servers, but when I was floor server I also became friends with most of the bartenders. I would work behind the bar and would have to manage the floor staff as well. It is difficult to tell the servers to do something when you used to be in their position. When I worked on the floor, I did not care what I was supposed to be doing, but as a manager, I did not want it to look like that I was bad at managing the staff. I think the only role overload I have experienced is when I had a party of thirty people come in, unexpectedly, they all wanted to order food, but they expected to order food and drinks, wait for the food to be made, and eat it all within an hour. I was overwhelmed when they said that, and I told them that would not be likely. They said it would happen. It didn’t happen and they were upset and also did not …show more content…
Most of the time I was able to be happy around customers I was serving or even sarcastic when I was bartending. There are also days that you are not in a good mood, but you still have to pretend to be happy around customers or your coworkers. I am very introverted and not a fan of being around people. I will never understand why I decided to be a bartender, but there was an aspect to it that I liked. Most of the time I was surface acting while at work. The only times I was in a good mood for work was when I would have a good group of people to work with that night. Also, there are regulars that come in on different nights, and if I liked them and liked talking to them that would get me through the night knowing that they would be coming
The theme of overemployment is a current problem in the United States. Americans are overworked. Workload has increased and society has experienced a loss of leisure. Overemployment and overworked can be defined as negative effects that occur when individuals are required to work more hours than they want to work. “Personal perceptions of workload are critical, as individuals have diverse reactions to the number of hours worked depending on their needs, lifestyle, expectations, and experiences. Individuals have different tolerances for demands and stress. While many, including professionals
Spradley and Mann chose to do their research at Brady’s bar because it is an ordinary setting where they could study interactions between male and female. First, Brady’s Bar provided a setting to define the female role. Secondly, it is a place where both male and female interactions are important and reflect traditional aspects of larger society. Lastly, the traditional aspects of Brady’s signified the traditional view of how women should present themselves as passive sex objects whose status is of lower hierarchy than men.
This restaurant service evaluation paper will take a look at one of Orlando’s most popular casual dining spots, Miller’s Ale House located at 5573 Kirkman Road, Orlando, Florida. Miller’s Ale House motto is “Welcome to Our House” suggesting a fun, warm, and inviting atmosphere. Miller’s Ale House is known as a casual sports restaurant and bar serving food made fresh and at an affordable price. The restaurant is also known as a great place to meet friends and family and enjoy lunch or dinner while watching a sporting event on one of their large screen televisions. Miller’s Ale House has an incredibly large outside bar and patio displaying sports on all the televisions. Customers want to experience this type of customer service along with a friendly atmosphere and
The most abused substance on college campuses is alcohol. The National Institute on Alcohol Abuse and Alcoholism reports that four out of five college students drink alcohol. College students are traditionally between the ages of 18 and 22 years old, with 21 being the legal drinking age in America. Even more important, half of these drinkers engage in binge drinking, which is the consumption of an excessive amount of alcohol in a short period. Many factors, in addition to its easy access, makes alcohol the substance of choice for students. Upperclassmen over age 21 can buy alcohol legally and distribute it to younger students, and it is relatively inexpensive.
Attempts are made to keep employees focused by frequent staff meetings, but people only partially pay attention as managers announce company developments. Management’s perceived need to continually push employees to act right is apparent in the way they handles the missing cover page on Peter’s TPS report. Stress To study stress in the work place, researchers often measure the existing stressors being dealt with by employees. The stressors may be either physical or psychological demands to which an individual responds and, if chronic or persistent, can lead to negative reactions or responses called strains. Physical task stressors include excessive heat, noise, and light, as well as job demands such as a time-pressured work pace, heavier workload, and the amount of hours worked.
I decided to conduct my field observation in the great state of Louisiana. I had a business trip to the party capital of the world, New Orleans. The bar scene was the perfect setting to observe a diverse group of people for a long period of time without bringing attention or suspicion to myself.
Also, when a waiter has all this cash in their pocket after work and home is twenty minutes away, it is very convenient to not have to go all the way home to change completely before going out for the evening.Working at a restaurant is also a very laid-back occupation. Not very many jobs enables an employee to interact with so many different people.
According to Hayes & Weathington (2007) people who work in the service industries are constantly confronted with stressful work circumstances. As Hayes & Weathington (2007) mention managers of restaurants tend to deal with stress daily. This is true because they deal with multipronged unforeseen issues on any given day. Those issues can range from issues such as displeased customers to maintaining the standard of the restaurant (Hayes & Weathington, 2007). Dealing with stressful issues on daily occurrences can be deteriorating mentally and physically over time, resulting in many unpleasant reactions (Hayes & Weathington, 2007).
It’s always nice to go out to eat, order a nice meal that you do not have to cook and be served everything you want. When going out to eat, have you ever thought about the person that is serving you food, getting you drinks, and making sure you have a pleasant experience at the restaurant of your choice? That person is a server. He or she is a waiter or waitress. I’ve gone out to eat a lot, and I’ve always been a little curious what is like to be the person serving the food and not eating it.
They expect me to be patient, clear with orders, not demanding, and aware of what is going on. I must know what food they just told me was done and where to take it, but first I need to pay attention to hear when my name is called. There is usually more tension between the kitchen and waiters than there is with any other workers. The roles are so different. The kitchen staff usually looks at servers as just wanting to get a good tip, and that we do not care the extremities the kitchen has to go to for us. It is important that servers respect the kitchen staff; they are in charge of the food we will be serving. “Servers, as mediators, need their food when their customers demand it: sometimes this is before the food is ready; at other times after. If servers demand food too early, cooks are stressed; but if they don’t pick up the food on time, the food is poor and the cook seems incompetent.” (Fine 105). This is the most true on Friday and Saturday nights. Everything seems to be more chaotic on these nights, since most people decide to go out. This is good because it brings in more business for the restaurant, but then there are always more unhappy customers on these nights as well. Overall, positive interaction with the kitchen staff can make amazing things happen.
In the United States, 17.6 million people – about one in every 12 adults, abuse alcohol or are alcohol dependent. (NIH: National Institute on Alcohol Abuse and Alcoholism, 2012) The Mayo Clinic defines alcoholism as a chronic disease in which your body becomes dependent on alcohol (Mayo Clinic Staff, 2010), and indicates that more than 100,000 Americans die annually from alcohol related causes (Johnson) . Aside from the physical problems that alcohol addiction can create, there are frequently emotional and social complications. Alcoholism is a disease that harms not only the alcoholic, but also the co-workers and family of the alcoholic.
DUTIES AND RESPOSIBILITIES OF HOUSEKEEPING STAFF Housemaid employees are classified into three divisions: • Managerial 1. Executive housekeeper 2. Head housekeeper • Supervisory 1. Assistant housekeeper 2. Floor housekeeper 3.
Admit it; you have thought that working as a bartender is the coolest job in the world. That you get to have unlimited access to drinks and alcohol you cannot otherwise be able to afford and that chicks will be throwing themselves at you left and right. That all you got to do is mix drinks and ice then serve and that’s it.
Even though this job may be very stressful and hours may be long for some people. However, the hours are during the weekends, out of the office, long hours and the place is a feat pace. When hours are very hard it can mean that the job is very stressful. The Stressful level of the job is very high in
Bartending is a highly competitive career between young and old adults. Many college student rely on being a bartender as their main source of income. In many ways, some might say I have the perfect job. I succeed to work in an upbeat atmosphere, meet new people, and sample some treasured spirits. Most of the time you can find me laughing with guests while mixing their favorite cocktails on the menu. I play host to their party and gatekeeper to their alcohol. Some will try to make friends with me in hopes of free drinks in the future. Although this may sound like the perfect career there are some disadvantages. Before quitting your day job, here are a few points to consider. Some of the disadvantages are working late hours, dealing with a stressful work environment, and inconsistent pay.