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Which Business Processes Are The Most Important At Summit Electric Supply? Why?

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Q1. Which business processes are the most important at Summit Electric Supply? Why? The two most important businesses processes at Summit Electric are supply chain management and batch management. Supply chain management is a business process. It is a system that connects customers, suppliers, manufacturers, distributors and retailers. (Laudon and Laudon, 2014, p. 342-343). Summit Electric Supply is a distributor in the supply chain process. According to Laudon & Laudon (2104), Summit Electrical Supply distributes supplies and industrial electrical equipment, making them one of the top wholesale distributors in the United States. Two categories of products that are popular at Summit’s are cable and wire. The challenge Summit faced is that they purchased reels of wire and cable. The problem was determine how much product they had on hand and how much was sold. The solution was for Summit to implement a batch management. They used SAP’s ERP materials management software to assist them. The software’s solution to the problem was to treat each reel as a batch instead of a single product. This method allowed Summit to track how much of the reel was used each time a customer purchase wire or cable. Each time a customer purchased an amount of wire or cable it was entered into the system. This process aided Summit to track which customers purchased from a reel and trace it back to the supplier ((Laudon and Laudon, 2014, p. 366- 367). The new business processes

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