preview

Why I Was An Office Manager At A Doctor 's Office

Better Essays

During our interesting in-class exercise last week I was a worker. At first I assumed I shouldn’t leave my seat but then when the managers came in and explained the need for us to move to the other side of the class, I immediately realized that I need to cooperate and move to a different seat. That’s when I started facing some challenges because some of my peers had a hard time accepting the change. This exercise took me back to when I was an Office Manager at a Doctor’s office. As an office manager I had to learn how to overcome a lot of challenges like this on a daily basis. One of the biggest challenges that I had faced during my career as an office manager was when we started implementing the Electronic Medical Records in our practice …show more content…

In my opinion a lot of the workers during the exercise felt that way, the leaders focused too much on negotiating with them rather than expressing that their input was one of the most keys during the activity. Overall the activity was harder than I expected because it took a long time to convince all the works to embrace the change. For me as a worker the key to motivation was incentive and for managers it seemed to be to accomplish the task within the time frame. Typically, managers feel they are entitled to a larger share of the money as a result of the abuse of power. In many ways managers can overuse their power; personally I’ve been discriminated and humiliated by managers and even medical professionals, been reminded of “you are so lucky to have a job like this, been an immigrant” or “everybody in Cuba can easily be a professional and here you are coming to the US and taking our jobs”. I felt constantly treated as a second class employee when in fact my job was actually a big part of the organization just like everyone else. I was never once verbally regarded when I accomplished something but treated in a condescending manner or even intimidated if I forgot to do something. I was obligated to take “my vacations” whenever the doctor was out of the office and not when I wanted to. I purposely excluded from events and meetings that had a lot to do with my line of work. My manager used to come to the office in the

Get Access