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Wk 2 Case 1B Management Training Dilemma Essay

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ORGANIZATIONAL BEHAVIOR I. Introduction of the Case: This case was entitled “Management Training Dilemma” and is being presented by Gregoria Guerrero-Cárdenas. It is about whether using a special “packaged” training program for Hospital Supervisors is worth the investment versus the training by a paid professional consultant. The Hospital Administrators will allow a small amount of money to be spent on renting the “packaged” program to be implemented as a trial program. The personnel director, Shane Alexander, would then have to demonstrate that the eventual purchase of the whole package would be worthwhile. II. External Forces Impacting the Case: …show more content…

And this would be one way of cutting costs. IV. Statement of the Problem: The problem is that the personnel director, Shane Alexander, needs to convince the Administration that money can be saved by providing the company Supervisors with training from “packaged” material rather than spending more money on a professional consultant to come in and do the training. The Personnel director feels that the training success from the “packaged” material where they will have in-house “specialists” to train the remaining Supervisors will be just as good at training the Supervisors as if they had a Professional come in to train them. V. Alternative Solutions There are three viable solutions which would alleviate the problem that this company has experienced. First, the Administration can take the advice of the personnel director, Shane Alexander, and order the special “packaged” training program as advertised for sale. Or, their second option would be that they could rent the program with 30 workbooks and use it on a trial basis to see if the results confirm what Shane Alexander believes to be true. Or, third, the Hospital can hire an expensive “professional” consultant to come to the hospital to train the Supervisors. VI. Solution Chosen: I choose solution number two because this way not much money is put out at one single time and one can then determine whether it is the best option. The drawback would be that the training would take longer and in the meantime,

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