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Essay about mr m ijaz

Decent Essays

MBA full-time
Assessment 2 (of 2):

IN-Class Test: CASE STUDY

Marie is the new Learning Director at a large, multi-national pharmaceutical firm, based at its headquarters in the UK. The firm operates widely in Europe, the USA, South America and across southern Asia and China. One of her responsibilities is to manage a team of five Learning Managers who are responsible for the design and delivery of cross-cultural training programmes for the extensive numbers of staff who are expatriated from their home country to work abroad.
Marie’s predecessor believed strongly in the benefits of diversity amongst teams. For this reason, when he set up the cross-cultural training team, he deliberately made sure that it represented the …show more content…

At her last performance review Caroline told Marie that she was concerned about how quickly her career was progressing. She felt that she was falling behind her graduate friends, who all seemed to have more challenging and higher status roles, with more authority and responsibility. Caroline also complained about the fact that there is no “line of sight” between individual performance and reward. Instead, all staff receive an annual inflationary pay increase and a length of service rise for each of their first four years in post. Caroline has been in post five years. Caroline has now formally asked to be given a team leader role within the team because she claims that “I’m the only one with any ideas, I’m the only one who makes a decision and really drives things forward.”
The other four have all mentioned difficulties in working with Caroline. Ding, Ilisha and Ricky all find Caroline very dominant in meetings and too quick to come to a decision. Ilisha gets particularly frustrated because she often has new ideas which Caroline dismisses as too complicated or not properly thought through, whereas Ilisha wants to use the meetings to explore them with her colleagues. Ding feels that, as the longest serving team member, Caroline should give him and his views more respect, and is too direct in her criticism of him. Eric is supportive of Caroline’s drive to get things done, but finds that Caroline does not appreciate his

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