Chap016

18225 Words May 12th, 2015 73 Pages
Chapter 16
Organizational Culture

True / False Questions 1.
Organizational culture shapes and reinforces certain employee attitudes and behaviors by creating a system of control over employees. True False 2.
Symbols, rituals, and espoused values are three major types of observable artifacts. True False 3.
Physical structures say a lot about a culture. True False 4.
Ceremonies are the daily planned routines that occur in an organization. True False 5.
Espoused values can range from published documents, such as a company's vision or mission statement, to verbal statements made to employees by executives and managers. True False 6.
When a company holds to its espoused values over time and
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Marie is the department manager at Verve, Inc. She has been working in the position for five years. Marie starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress, share stories of success and failure, and seek general input, advice, and information. Jeremy is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. Marie has created the workplace for her department in a totally open forum. There are no walls or cubicles, and everyone including Marie is in one open room. Marie has created a skull with a victory flag on its forehead as her department's corporate logo representing the "victory or die trying" motto for her group. The group has succeeded in achieving some exceptional results in the past two years.

The workspace of Marie's department with no walls or cubicles represents the observable artifact known as a symbol. True False 34.
Scenario: Verve, Inc.
Marie is the department manager at Verve, Inc. She has been working in the position for five years. Marie starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress, share stories of success and failure, and seek general input, advice, and information. Jeremy is responsible for sharing an anecdote, an

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