'Employee relationship management is a process that a company uses to effectively manage interactions with employees to achieve the organization's goals. In the light of the statement. a) Explain any three factors that lead to effective employee relations. b) Describe any two values that the company may communicate when trying to maintain a healthy relationship with their employees.
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'Employee relationship management is a process that a company uses to effectively manage interactions with employees to achieve the organization's goals. In the light of the statement.
-
a) Explain any three factors that lead to effective employee relations.
-
b) Describe any two values that the company may communicate when trying to maintain a healthy relationship with their employees.
-
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- How would you communicate to a colleague that is sending too many FYI e-mails, sending too may unclear e-mails, or copying too many people on her messages?1)Developing relationships, working together and establishing and implementing systems and procedures are examples of: Select one: a.pre-emptive proactive action b.Causes of conflict c.Visible positions d.Signs of conflict 2)Attribution theory is the process through which people interpret their own behaviour. Select one: True False 3)Written communication is most effective where: Select one: a.There is need for a permanent record b.The chain of communication is as short as possible c.Managers are fully informed and able to discuss work issues clearly and consistently. d.Opportunities are provided for questions2. Concerning listening, in what ways is listening different from reading, writing, and speaking in interpersonal communication? Chapter 10 3. Why is the work of the professional often controlled by the person and not by the clock or by any particular system? 4. Why would it be reasonable to expect that a professional employee to be, on the average, generally more amenable to change? Chapter 11 5. Referring to the section "What Makes Them Perform?" explain why supervisors and workers could hold different views of what is important to the workers? 6. Considering both the supervisor and the employees of a department, how can it legitimately be said that supervisor and employees are more alike than different?
- 1. Which of the following is not how feedback occurs during interpersonal communication? A. Nodding B. Smiling C. Online registrations D. Touching E. Talking 2. Men are more likely to share negative word-of-mouth communication with those they have strong social ties with rather than those with which they have weak social ties. A. False B. True 3. For communication to occur, both the sender and receiver of information must A. minimize noise. B. have a common understanding of the meaning of symbols, words, and pictures used to transmit information. C. share the same decoding process. D. use technology. E. use the same media.InstructionsYour task is to listen to a short presentation on behavior by Sharot. After watching the presentation you are to accomplish the following: 1. Identify one important concept or idea that you learned while viewing the short clip. 2. Why do you believe that the concept or idea that you identifed is important? 3. Apply what you have learned in this video to some aspect of your life. 4. What questions has this video raised for you? What are you still wondering about? (nothing is not an acceptable answer) How would you go about answering your own question? Here is the video link: https://www.youtube.com/watch?v=vQ6JJjyYHbk12- A manager was having a meeting with five of his subordinates, He gave many instructions to them which were verbal and asked them to follow all the instructions with immediate effect. Most of the employees were not able to remember the instructions and were not able to identify which was important communication for them. Which communication barrier is this? a. Distrust of communicator b. Premature evaluation c. Failure to communicate d. Poor retention
- Which statement accurately reflects a concern regarding monitoring employees in the workplace? a) High levels of employee monitoring increases citizenship behaviors. b) Monitoring employee online activity is a good way of creating an ethical climate. c) Use of video cameras in the workplace will make employees feel the firm cares about ethics. d) Monitoring employees can increase ethical compliance but may create a culture of mistrust.You are an employee relations manager working at a private organization. The governor has declared that the state no longer has mask requirements; however, the private employer you work for has stated employees need to wear a mask if working in close proximity with other employees. You notice Nathaniel is not wearing his mask when at work. You have not received any complaints, but know he is breaking the organization’s policy. Use the GROW model template to write out how you would address this situation with Nathaniel’s manager. 1,Prepare :- 2.Convey Positive Intent:- 3.Describe what you have observed.- 4.Focus discussion on solutions not blame - 5.State impact of behavior or action-17- Which of the following role characterizes the role performed by a manager who informs the public and other people outside of the company about the organization? a. Disturbance handler b. Spokesman c. Negotiator d. Entrepreneur
- 26. Leaders of a company are concerned that there will be many obstacles to the change process. They are especially concerned about managing resisters and ask the managers to look for that behavior in employees. As a manager, which behavior can be influenced with resistant employees? A.They are anxious about learning new information and processes to do the same job B.They misunderstand the reason for the change due to poor communication. C.They assume that the change may be harmful but necessary. D.They fear the unknown and gaining more responsibilities in their current role.Write a memo to Ali, stating Bilal’s case.You are the manager of WhiteOut, a store that sells snowboarding equipment and clothing. You have seven employees. Since you believed that today would be a light day for sales, you asked only one employee to work. However, suddenly, more customers than you had expected showed up, and you and your employee are overwhelmed. You need help—fast. E‐mailing your other employees might not work, since they aren’t necessarily near a computer. In contrast, you know they all have smartphones. The fastest and most trustworthy way to communicate with them is through instant messaging or text messaging.evise the following sentences to use plain language and familiar words. 1. The salary we are offering is commensurate with remuneration for other managers.2. To expedite the ratification of this agreement, we urge you to vote in the affirmative.3. In a dialogue with the manager, I learned that you plan to terminate our contract.4. Did your car’s braking…Mr. Ahmed is an experienced manager but he is not very highly qualified. Recently few experienced employees who are very well qualified joined as a subordinate to Mr. Ahmed. Thus, Mr. Ahmed got worried that one of these subordinates may become his superior in future. Therefore, he was now sending only few communication to these employees and important communication he was not informing them. What type of communication barrier developed in this situation? a. Lack of incentive b. Lack of confidence in subordinates c. Fear of challenge to authority d. Nurturing of typical attitude