15. In the communication process, the pathway through which the message is sent is known as the: A) noise. B) sender. C) medium. D) receiver. E) encoding.
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- How would you communicate to a colleague that is sending too many FYI e-mails, sending too may unclear e-mails, or copying too many people on her messages?1) Which of the following best describes what organizational communication is? a. It is the stimulation of meaning in the minds of other organization members. b. It is getting things done. c. It is task performance.Choose TRUE if the statement about communication is correct or choose the word or the phrase thatmakes statement incorrect.1. Communication is a process.2. Communication occurs between two or more people.3. The person who receives the message or symbol from the communicator tries to convert the same insuch a way so that he may extract its meaning to his complete understanding. This element ofcommunication reflects encoding.4. The person who is interested in communicating has to choose the channel for sending the requiredinformation, ideas etc. This information is transmitted to the receiver through certain channels which maybe either formal or informal.
- 1. ________ communication is the process of using words to send a message. A. Informal B. Oral C. Verbal D. Formal 2. ________ workplace communication occurs among individuals without regard to the formal lines of authority. A. Informal B. Formal C. Horizontal D. Vertical 3. Identifying how a message will be sent is called: A. Encoding B. Decoding C. Receiving D. Sending10- What will happen to communication if there was no feedback from the receiver? a. The communication will be more effective b. The receiver will not understand the message c. The communication will take short time as only one person communicates d. The sender may not know if the message was understood or not14- In which stage of communication, the sender changes the idea into a message which can be understood by the recievers? a. Encoding b. Channel c. Feedback d. Decoding
- 4. Based on your no 3 answer, Briefly explain THREE (3) of the elements. 6. By understanding communication as a process with distinct steps, you can improve the odds that your messages will reach their intended audiences and produce their intended effects. Identify TWO (2) of the communication elements. 7. A number of barriers can block or distort messages before they reach the intended audience. Explain what is barriers in communication with relevant examples. 8. Whether it’s emailing, social networking, watching videos, or doing research, the percentage of communication and media consumption performed on mobile devices continues to grow. Explain TWO (2) advantages of using social networking sites towards our business.1. ________ creates more efficient communication within an organization and with individuals outside of the organization. A. Texting B. Mobile phones C. Instant messaging D. E-mail 2. Those who communicate through today's virtual workplace need to ensure: A. All electronics used are current B. All messages are sent using mobile devices C. All messages are sent using email D. All messages are clear and professional 3. When sending an email, it is appropriate to leave the subject line blank: A. When you want to grab the reader's interest B. When the reader already knows the subject C. When you already know the reader D. NeverWhich of the following best supports the need for effective communication in a employee’s career? Select one: a. The more technical the job, the less likely the employee will need to communicate outside of the organization. b. The higher in the organization an employee is, the more likely the employee will need to communicate effectively both internally and externally to the organization. c. The higher in the organization an employee is, the less likely the employee will need to communicate effectively both internally and externally to the organization. d. Top managers spend very little of the workday communicating with others. e. Top managers spend more time listening than communicating.
- 42- Which of these situations will cause a failure in the communication process? a. There are a lot of communication barriers b. There is no feedback between the sender and receiver c. The speaker is the only one talking during the entire time d. All of the options are correctThe following statement was included in a letter that went out to all employees of a certain company. "I am introdusing miself as the new Vise President of Marcketing. I have a PhD from Warshington State Univercity in Marcketing." Of the four common purposes of messages discussed in the first step of the communication planning process, which one is most likely not being achieved? Group of answer choices To inform To persuade To convey goodwill To establish credibility All of the above were achieved