7. Do you think that this dispute should be resolved by an arbitrator? Explain your answer

Principles of Management
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Chapter11: Human Resource Management
Section: Chapter Questions
Problem 1CTQ: What are some of the human resource management processes that might be enhanced by a Holacracy? What...
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LABOUR RELATIONS – CASE STUDY
James Bradshaw, the union representative responsible for pay negotiations at Safeguard
Cabinets, was planning to call a strike of all of his union members. "The management has
negotiated with us but they refuse to increase their pay offer of 5%. We are asking for 10%
and longer holidays. My members work very hard yet are paid less than workers in other
cabinet making firms. The only way to make managers see sense is to call a strike."
The Human Resource Manager had told James: "We need to be responsible about these
negotiations. The business wants a motivated workforce but as profits are falling, we
cannot afford a rise above the level of inflation - 5% a year. I suggest that we go to an
independent arbitrator. I am very keen to avoid a strike as our customers will just not wait
for goods that they have ordered.
1. What is meant by the following terms:
a) Trade union
b) Strike
c) Arbitration
2. Explain why a strike would damage the business
3. One of the people who plays an important part in organizing restrictive practices is
the shop steward. What are shop stewards?
4. Explain THREE restrictive practices that the employees could engage in other than
going on strike
5. Explain TWO benefits to workers of belonging to a Trade Union
6. Name FOUR trade union groups operating in Jamaica and state the group of workers
they represent
7. Do you think that this dispute should be resolved by an arbitrator? Explain your
answer
Transcribed Image Text:LABOUR RELATIONS – CASE STUDY James Bradshaw, the union representative responsible for pay negotiations at Safeguard Cabinets, was planning to call a strike of all of his union members. "The management has negotiated with us but they refuse to increase their pay offer of 5%. We are asking for 10% and longer holidays. My members work very hard yet are paid less than workers in other cabinet making firms. The only way to make managers see sense is to call a strike." The Human Resource Manager had told James: "We need to be responsible about these negotiations. The business wants a motivated workforce but as profits are falling, we cannot afford a rise above the level of inflation - 5% a year. I suggest that we go to an independent arbitrator. I am very keen to avoid a strike as our customers will just not wait for goods that they have ordered. 1. What is meant by the following terms: a) Trade union b) Strike c) Arbitration 2. Explain why a strike would damage the business 3. One of the people who plays an important part in organizing restrictive practices is the shop steward. What are shop stewards? 4. Explain THREE restrictive practices that the employees could engage in other than going on strike 5. Explain TWO benefits to workers of belonging to a Trade Union 6. Name FOUR trade union groups operating in Jamaica and state the group of workers they represent 7. Do you think that this dispute should be resolved by an arbitrator? Explain your answer
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