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- Assignment - RANK THESE: • Friendly • Quick • Efficient • Eager to please • Knowledgeable • Optimistic • Attentive • Creatively helpful • Empathetic • Poised • Upbeat • Honest and fair • Solution-oriented • Diligent • Able to understand customers’ requests These customer service representatives always: • Listen attentively. • Maintain a positive attitude. • Speak clearly. • Avoid technical terms or fancy words. • Give customers a feeling of confidence in them, the information they give, and the company. • Make every customer feel important. • Soothe ruffled feathers. Q1: Rank these Assets and Opportunities - "Remember, not problems, but opportunities" Back to School, Ups and Downs and Super Star Read through the list of assets again and put each item onto the chart below according to your own proficiency. Be honest. No one is watching. Back to School If you need considerable improvement in a skill, write it down in this row. Ups and Downs If you have average proficiency in a…What are the functions of each of this infographics. Statistical infographics. Informational infographics. Timeline infographics. Process infographics. Geographic infographics. Comparison infographics. Hierarchical infographics. Infographics are graphic visual representations of information, knowledge, or data to present information concisely and clearly. The intent of graphics is to assist the audience with understanding the data presented. Create an informative infographic page using no less than 7 terms associated with the stages of team building and their impact on high-performing teams. Provide a minimum of 5-page analysis of the terms that you selected for your infographic. Include the following in your analysis: An examination of each element A discussion about why each item is significant to high-performing teams Identification of the strengths, weaknesses, threats, and opportunities (SWOT) of each item and their impact on the teamDiscussionThe discussion assignment provides a forum for discussing relevant topics for this weekbased on the course competencies covered.Before beginning work on this week's discussion forum, please review the link "DoingDiscussion Questions Right," the expanded grading rubric for the forum, and any specificinstructions for this week's topic.Click here to review "Doing Discussion Questions Right."For this assignment, make sure you post your initial response to the Discussion Area by thedue date assigned.To support your work, use your course and text readings and also use the South UniversityOnline Library. As in all assignments, cite your sources in your work and provide referencesfor the citations in APA format.Start reviewing and responding to the postings of your classmates as early in the week aspossible. Respond to at least two of your classmates' initial postings. Participate in thediscussion by asking a question, providing a statement of clarification, providing a point ofview…
- One of the main rules for a brainstorming session is: ________. Select one:a. Freewheeling is not encouraged.b. All ideas are welcomed, even silly or wild ideasc. The session should move slowly.d. Criticism is allowed.PROJECT MANAGEMENT Quiz 8: True/False: Situational leadership only applies to new teams. On no more than 1 page, why/why not? i need full page with proper elaboration includes examples alsoInterview a manager in today’s work environment who has between 15 – 50 people reporting tohim/her. If you would like to interview someone with more or less then this amount, send me a messageand I may approve your request. You may interview a family member, someone from your current orpast employment, a friend or neighbor, anyone who fits the above criteria. If you know an industry orcompany you would like to work in, someone from that company/industry would be an ideal interviewsubject. If you are unable to find someone to interview, please let me know in a reasonable amount oftime and I will introduce you to someone whom you may interview. List of a minimum of 15 questions (not the answers) that you will ask of your subject. Thesequestions should be prepared in advance of the interview. The questions should come from thechapters we’ve read in class
- Objective Identify the steps to recruit job candidates effectively Assignment Overview This assignment will help you define key jobs and strategies to identify applicants qualified to fill specific positions. Deliverables A two- to three-page (500- to 750-word) paper, double-spaced with 12 point Arial font Step 1 Read the following scenario. You work for a medium-sized, high-tech firm that faces intense competition. Change seems to be the only constant at your workplace, and each worker’s responsibilities change with the project assigned. Suppose you are responsible for filling the job openings at your company. Step 2 Answer the following questions. Assuming the role outlined in Step 1, describe the process you would follow for recruiting and selecting the best personnel. How would you identify the best personnel to work in this environment?“ The most-desired management skill is good communication, followed by a sense of vision, honesty, decisiveness, and ability to build good relationships with employees.” One organization wanted to inform its employees about 4 things: a public holiday, the impeding laying off of 50% of the total employee workforce, changes to the top management team of the company and a new clocking-on, clocking-off system the company was going to introduce. Draw the media selection framework and place these situations in the right quadrants. Describe the communication process in full using a diagram. (i) “ Trying to control others solely by directing them and on the basis of the power associated with one’s position simply will not work. Used wisely, it’s a blessing. Indulged, it can be a curse. Charismatic visionaries lead people ahead – and sometimes astray. They can be impetuous, unpredictable,…Kate, the manager of Halpern Tooling Company, wants to create a stronger, more positive culture at the company. How might Kate promote and encourage a stronger culture? Create a spreadsheet showing that employees are better paid than at other companies Celebrate and reward those employees who exemplify the Halpern Tooling Company desired culture. Benchmark other companies and mimic their culture. Analyze the competitive environment and competitive intelligence of the company. Suggest that supervisors review the company handbook with their departments.
- b) Compare the differences between Maslow's theory with the Alderfer's ERG theory. Inyour opinion, which theory stands against the test of time? Justify your answer13 Which statement is true about empowerment? a) Empowerment is not related to job performance. b) Employees who are nervous about empowerment may also worry about the increased responsibility. c) The notion of empowerment is appropriate for all employees. d) Empowerment is a relatively easy concept to implement in the workplace.9. The purpose of employee feedback is to a) inform people how effective they are being at work. b) require a person to utilize multiple high-level skills. c) help employees gain the freedom to decide how to perform tasks. d) identify the work process from start to finish.