A catering company prepared and served 250 meals at an anniversary celebration last week using 8 workers. The week before, 3 workers prepared and served 230 meals at a wedding reception. a1. Calculate the labor productivity for each event. (Round your answers to 1 decimal place.) Anniversary Wedding meals/worker meals/worker
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- Problem Answer ALL questions from this section. Write your answers on the supplied answer sheet. Show sufficient work. If necessary, round intermediate calculations and final answers to three decimal places. J 1. The manager of a crew that installs carpeting has tracked the crew's output over the past several we eks, obtaining these figures: Week 10 20 30 43 50 6 Crew Size تمه 30 45 Yards Installed 96- 72- 92- 50, 699 52- 20 39 2₂ Compute the labor productivity for each of the weeks. On the basis of your calculations, what can you conclude about crew size and productivity?58) When the American Airlines CEO developed yield management, what type of information was crucial to its success? A. Employee wages B. Fuel prices C. Forecasting D. Destination timesPart I True/False T F Forecasting has little significance to operations management T F The global economy and international competition has no impact on operational decisions related to cost, productivity or product design. T F Broadly defined, quality refers to the ability of a product or service to consistently meet or exceed customer expectations. T F Operation Management strategy must align with organizational strategy T F A shortage of technology workers has no effect on productivity. T F Service delivery tends to be more customized to the customer’s needs compared to manufactured products. T F An example of an external factor which influences effective capacity is safety regulations. T F The service environment is likely to have more variability than a manufacturing environment. T F The customer is the focal point and customer satisfaction is the driving force in quality management.
- The owner of a large machine ship has just finished its financial analysis from the prior fiscal year. The following is an excerps from the final report. Net revenue Cost of goods sold Value of production materials on hand $41,500 Value of work-in-process inventory $31,000 Value of finished goods on hand a. Compute the inventory turnover ratio (ITR). b. Compute the weeks of supply (WS). $22,500 $500,000 $328,250s The company produces 30 tables in this year. The manager of the company wants to increase the productivity by 20% in the next year. To achieve this goal, how many tables need to be produced in the next year? Accessibility: Investigate4. What is meant by the expressions order winners and order qualifiers? What was the order winner(s) for your last purchase of a product or service?
- A novelty coffee mug manufacturer produces 5 different designs that are sold at tourist information kiosks. The demand requirements for the com- 3. ing tourist season is as follows: Design Demand (units) 500 750 600 800 450 A B C DE The mugs can all be produced in the same workstations, but require different processing and setup times. The production information is in the following table: Design Batch Size (units) C D 50 50 50 50 50 Setup Time (hr/batch) Processing Time (hr/unit) 0.15 0.15 0.25 0.25 0.10 2.5 4 1.5 The company wants to produce all the required mugs in one four-week pe- riod. It currently operates workstations that work 8 hours per day, 5 days per week, with a capacity cushion of 20%. (a) Calculate the total time required to produce the mugs to meet the ex- pected demand.he manager of a crew that installs carpeting has tracked the crew’s output over the past several weeks, obtaining these figures: Week Crew Size Yards Installed 1 2 95 2 3 70 3 6 100 4 7 50 5 5 70 6 4 55 Click here for the Excel Data File a. Compute the labor productivity for each of the weeks. (Round your answers to 2 decimal places.) b. Which crew size works best?Which of the following is a partial productivity? A. Output ÷ All Inputs B. Output ÷ All resources used C. All of these choices are correct D. Output ÷ Materials E. Output ÷ (Labor + Capital + Energy)
- 2 Match each of the following performance measures with one of the four perspectives of the balanced scorecard (Financial-F, Customer-C, Business Process-B, or Learning and Growth-L). a Direct labor efficiency variance. b. After-tax profits. Ask c. Customer turnover per sales dollar. d. Parts per million defects. e. Employee turnover. f. Overhead spending variance. g. Scrap and rework h. Residual income. i On-time deliveries. jEmployee satisfaction. k. Sales per employee. | Percent of customer leads turned into sales. m Returns and warranty work. Mc Graw Hill1. Define the term resources 2. Create a hypothetical business that you would like to have and describe how you will combine all four resources to create your productF Select the best answer for the question. 7. Based on a recent forecast shared by a customer, the demand for product A is likely to increase very quickly. This means that more production will be required. However, the plant is already working at full capacity, so operations decides to outsource the excess production. This is an example that shows OA. the interrelation of operations and marketing. OB. that each functional area should make its own decisions. OC. that operations decisions need to be made before those in marketing. OD. the integration of decisions internally and externally Mark for review (Will be highlighted on the review page) > O A S A INPUT Review My Answers Save & Fit SUM 5 2012-09-19