A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $181,350 Processing lost customer reservations 60,450 Rework incorrectly prepared room service meal 241,800 Employee training 120,900     Total $604,500 Sales are $3,100,000. This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the question below.     Open spreadsheet   Prepare a cost of quality report. Round the percents of total quality cost to the nearest whole number and the percents of total sales to one decimal place.   Cost of Quality Report Quality Cost Classification   Quality Cost   Percent of Total Quality Cost   Percent of Total Sales Prevention     $       %       %   Appraisal             %       %   Internal failure             %       %   External failure             %       %       Total     $       %       %

Managerial Accounting: The Cornerstone of Business Decision-Making
7th Edition
ISBN:9781337115773
Author:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Publisher:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Chapter13: Emerging Topics In Managerial Accounting
Section: Chapter Questions
Problem 56P: In 20X1, Don Blackburn, president of Price Electronics, received a report indicating that quality...
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A quality control activity analysis indicated the following four activity costs of a hotel:

Inspecting cleanliness of rooms $181,350
Processing lost customer reservations 60,450
Rework incorrectly prepared room service meal 241,800
Employee training 120,900
    Total $604,500

Sales are $3,100,000.

This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the question below.

 

 
Open spreadsheet

 

Prepare a cost of quality report. Round the percents of total quality cost to the nearest whole number and the percents of total sales to one decimal place.

 

Cost of Quality Report
Quality Cost Classification   Quality Cost   Percent of Total Quality Cost   Percent of Total Sales
Prevention     $       %       %  
Appraisal             %       %  
Internal failure             %       %  
External failure             %       %  
    Total     $       %       %  
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