A regional bank training center has the physical ability to handle 1,300 participants. However, management personnel believe that only 1,100 participants can be handled effectively for most training sessions. The last training session, although forecasted to have 1,000 participants, resulted in the attendance of only 990 participants. Calculate the utilization and efficiency of the training facility.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter11: Simulation Models
Section: Chapter Questions
Problem 54P
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Design capacity is the ability of the company to produce the quantity of goods and services within a particular period of time when the company have best condition to produce and when the company have unlimited resources. These resource's includes- Men, Machinery, Material etc. It shows the maximum capacity of the company to produce.

 

Effective capacity refers to the ability of the company to produce maximum quantity within a particular period of time to achieve in current production condition and current resources. It shows the real outcome capacity of the firm when the company produce within their own current condition of their production. 

  • In design capacity it is assume that the company will produce in best and ideal condition to produce goods and services while in Effective capacity it is assume that company will produce in current operating conditions. 
  • In design capacity it is assume that the company have unlimited resource's. It means these resource's include:- Men, Machinery, Material etc.  While in Effective capacity, it is assume that company have the current resources only and does not have unlimited resources.
  • Design capacity is theoretical concept while Effective capacity is real concept because they shows the real outcome of the company production.

 

Efficiency = Actual outputEffective capacity×100Effective capacity=Design capacity-allowance

 

Example of Design capacity:-Company current production is 1,000 breads in a day while as per design capacity the company can produce 10,000 breads in a single hour even if the company have unlimited manpower, unlimited production capacity. It means they can produce quantity they needs. They can increase their production to infinity by using their unlimited resources.

 

Example of Effective capacity:- In a Bus, if the number of seats are 60 then the maximum effective capacity of the bus is the seating capacity in the bus that is 60. The effective capacity is depend upon the availability of the seats, Design of seats, staff etc.

 

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A regional bank training center has the physical ability to handle 1,300 participants. However, management personnel believe that only 1,100 participants can be handled effectively for most training sessions. The last training session, although forecasted to have 1,000 participants, resulted in the attendance of only 990 participants. Calculate the utilization and efficiency of the training facility.

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