A small town with one hospital has two ambulances to supply ambulance service. Requests forambulances during non-holiday weekends average .45 per hour and tend to be Poisson-distributed.Travel and assistance time averages two hours per call and follows an exponential distribution.Find:a. System utilizationb. The average number of customers waitingc. The average time customers wait for an ambulanced. The probability that both ambulances will be busy when a call comes in

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 21P
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 A small town with one hospital has two ambulances to supply ambulance service. Requests for
ambulances during non-holiday weekends average .45 per hour and tend to be Poisson-distributed.
Travel and assistance time averages two hours per call and follows an exponential distribution.
Find:
a. System utilization
b. The average number of customers waiting
c. The average time customers wait for an ambulance
d. The probability that both ambulances will be busy when a call comes in

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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,