Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of 2.0 hours per call. Requests for copier repairs come in at a mean rate of 3 per eight-hour day (assume Poisson). what is the average number of customers awaiting repais? what is system utilzation? What is the amount of time in a 8 hour day that the repairman is not out on a call? What is the probability of two customers in the system?
Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of 2.0 hours per call. Requests for copier repairs come in at a mean rate of 3 per eight-hour day (assume Poisson). what is the average number of customers awaiting repais? what is system utilzation? What is the amount of time in a 8 hour day that the repairman is not out on a call? What is the probability of two customers in the system?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 21P
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Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of 2.0 hours per call. Requests for copier repairs come in at a mean rate of 3
per eight-hour day (assume Poisson).
what is the average number of customers awaiting repais?
what is system utilzation?
What is the amount of time in a 8 hour day that the repairman is not out on a call?
What is the probability of two customers in the system?
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