The average number of customers in the system.   ii. The average time a customer spends in the system.   iii. The average queue length

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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A supermarket has four girls ringing sales at the counters. If the service time for each customer is exponential with mean 4 minutes, and if people arrive in a Poisson fashion at the rate of 10 per hour, calculate

 

 

 

i.

The average number of customers in the system.

 

ii.

The average time a customer spends in the system.

 

iii.

The average queue length

 

iv.

The average waiting time for customers.

 

v.

The expected percentage of idle time for each girl

 

vi.

The probability that at least a girl is waiting for the customer.

 

 

 

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