A. Explain the meaning of the phrase, ‘Value turn off’.  B. “A service-oriented attitude alone will not assure good service.” Assess THREE (3) strategies that a company or organisation might utilise to address the statement above. C. Discuss 3) roles of the service provider in creating customer value within the organisation.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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A. Explain the meaning of the phrase, ‘Value turn off’. 
B. “A service-oriented attitude alone will not assure good service.” Assess THREE (3)
strategies that a company or organisation might utilise to address the statement above.
C. Discuss 3) roles of the service provider in creating customer value within the
organisation. 

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