aff shortages in the Production, Quality Control and After Sales/Maintenance epartments of a company manufacturing specialised machines. Individually, the epartment heads have considered the staff shortages to be of low risk. equired lentify and explain two COSO ERM principles which emphasise the importance of ot considering risks in isolation. Explain briefly the relevance of systems thinking in lation to the two principles identified. Support your answer by providing one (1) 1..

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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The recent travel restrictions due to the COVID-19 pandemic have resulted in some
staff shortages in the Production, Quality Control and After Sales/Maintenance
departments of a company manufacturing specialised machines. Individually, the
department heads have considered the staff shortages to be of low risk.
Required
Identify and explain two COSO ERM principles which emphasise the importance of
not considering risks in isolation. Explain briefly the relevance of systems thinking in
relation to the two principles identified. Support your answer by providing one (1)
illustration on how the risks arising from staff shortages in the three departments may
interact to have a significant impact on "Customer Satisfaction".
Transcribed Image Text:The recent travel restrictions due to the COVID-19 pandemic have resulted in some staff shortages in the Production, Quality Control and After Sales/Maintenance departments of a company manufacturing specialised machines. Individually, the department heads have considered the staff shortages to be of low risk. Required Identify and explain two COSO ERM principles which emphasise the importance of not considering risks in isolation. Explain briefly the relevance of systems thinking in relation to the two principles identified. Support your answer by providing one (1) illustration on how the risks arising from staff shortages in the three departments may interact to have a significant impact on "Customer Satisfaction".
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