An inspector counted the number of defective monthly billing statements of a telephonecompany in each of 20 samples. Using the following information, construct a control chartthat will describe 99.74 percent of the chance variation in the process when the process is incontrol. Each sample contained 100 statements.Sample Number ofDefectivesSample Number ofDefectivesSample Number ofDefectivesSample Number ofDefectives1 7 6 11 11 8 16 102 10 7 10 12 12 17 83 12 8 18 13 9 18 124 4 9 13 14 10 19 105 9 10 10 15 16 20 21220

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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An inspector counted the number of defective monthly billing statements of a telephone
company in each of 20 samples. Using the following information, construct a control chart
that will describe 99.74 percent of the chance variation in the process when the process is in
control. Each sample contained 100 statements.
Sample Number of
Defectives
Sample Number of
Defectives
Sample Number of
Defectives
Sample Number of
Defectives
1 7 6 11 11 8 16 10
2 10 7 10 12 12 17 8
3 12 8 18 13 9 18 12
4 4 9 13 14 10 19 10
5 9 10 10 15 16 20 21
220

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