anchez Trucking has been experiencing delays at its warehouse operations Management hired a consultant to find out why service deliveries to local businesses have taken longer than they should. The consultant narrowed down the problem to the number of work crews loading and unloading trucks. Each crew consists o employees who work as a team on a variety of tasks; each employee works a full 40 hours a week. However, costs are also a concern. The consultant advised management that they could supplement work crews with short-term employees, at a higher cost, to cover unexpected needs on a weekly basis. Each work crew ermanently hired by Sanchez costs $2.800 per week in wages and benefits, while a crew of short-term employees costs $5,500 per week. Complicating the decision is the fact that the weekly hourly requirements for work crews is uncertain because of the volatility in the number of deliveries to be made. Deliberating with management, the consultant arrived at the following data. oi 1,200 1,440 1,680 Requirements (man-hours) Probability Number of crews 960 0.2 0.5 0.1 0.2 5 4 6 7 the consultant wants to offer a solution that minimizes the expected weekly costs r Sanchez, how many work crews should Sanchez have on its permanent payroll? payroll containing work crews is the lowest cost alternative, with expected weekly costs to Sanchez of $ (Enter your responses integers)
Q: Sugar prices in the United States are several times higher than the world price of sugar. This…
A: The price of oil is another key element that determines the price of sugar. This is because sugar…
Q: What are the features of the tasks in a work breakdown structure?
A: Work breakdown structure is the process of breaking down the work into smaller chunks of a multistep…
Q: a) Minimum cost production lot size (whole number with no commas) - Answer copies (b) Number of…
A: Note: We are allowed to do the first three sub-parts only at a time.
Q: 1945, a rare and curious Volkswagen car was shipped from its bomb-damaged German factory to England.…
A: Given: recorded values =9years develop a regression equation relating registration to time. Forecast…
Q: What is the goal of materials handling?
A: Material handling means managing the material when they are in the process of manufacturing,…
Q: Which dimension of service quality refers to the knowledge and courtesy of employees and their…
A: There are a total of five dimensions of service quality, these are reliability, tangibility,…
Q: Maybe there are certain factors of organisational effectiveness that are overlooked while using lean…
A: Lean Management is an organizational approach that manages the continuous improvement of an…
Q: 10 New-to-the-world products are used to reposition brands. A. True B. False
A: Repositioning means changing the brands postion into new markets or cha ging it's previous startegy…
Q: or standards in terms of hours? What are the advantages in terms of dollars?
A: A labor standard is the amount of time that is anticipated to be spent on an activity in order for…
Q: A firm making snowblowers produces the augers for each snowblower in batches. Annual demand is for…
A:
Q: Requirements A. Probability that the cashier is idle B. Proportion of the time that the cashier is…
A:
Q: 1. From a global perspective, what are some of the factors that will impact the extent to which…
A: Since we only answer up to 3 sub-parts, we’ll answer the first 3. Please resubmit the question and…
Q: How do I organize to coordinate across channels? The fundamental problem in most cases is the way…
A: A firm’s reward system is about all the monetary payments that a firm gives to its employees in…
Q: Kabelo and Hendrik are joint owners of Fitness Gym. They are currently investigating the option of…
A: A capital project can be stated as a long-term, capital-accelerated investment project with a motive…
Q: Chapter 8. In Problem Set 6, we worked on a problem for Flor’s Flours, a small business that…
A:
Q: ETHICAL SOURCING FOR WOOLWORTHS HERE'S HOW WE'RE SOURCING RESPONSIBLY: Woolworths is a member of…
A: Supplier management is described as the process through which maximum value is achieved from the…
Q: For the following problems, diagram and then show ES, EF, LS, LF, and slack on a separate table.
A: D(duration)=given in the question as normal time ES (Early start)= The first activity from where the…
Q: According to the signaling theory of education, The level of education or training of one worker…
A: The signalling theory as developed by Spence (1973) starts from the following hypotheticals (i)…
Q: Construct a time senies plot. what yoe of patten exists in the data 2 Compare moving avenage thing…
A: Here, for the given data, First, I would draw the time series plot, this plot could be defined by…
Q: Month 2 3 4 Value 24 13 20 12 19 23 15 Develop the three week m maving -data avertay fore as ts fort…
A: Forecasting is a process which helps to predict the unknown future based on interpreting the…
Q: Chapter 9. TechConsult Projects Ltd provides technical services to various small businesses in the…
A: Decision Variables: Suppose- Xij= the number of hours services provided by technician i to client…
Q: A corporation that is incorporated North Dakota and doing business in South Dakota is called a(n)…
A: Any alien corporation is one that was formed in another nation yet conducts business in the United…
Q: Explain what you
A: Critical Success Factors are just as significant and clear as they sound! They are the region of…
Q: An analyst has timed a metal cutting operation for 60 bikes. The average time per cycle was 10.30…
A: Given: No.of Units = 60 Average time per unit = 10.30 minutes Standard deviation = 1.20 minutes…
Q: Identify three (3) supply chain risks and briefly explain what mitigation tactics you would use to…
A: A supply chain is a network of distributing the products and services from the producers/suppliers…
Q: Critically evaluate whether the lean business canvas is a good tool for social entrepreneurs
A: A business model is described as the plan of a firm or a company to make a profit. A business model…
Q: A.Explain FIVE of the main responsibilities of a contract manager B.Illustrate the…
A: A. Contract managers have some significant responsibilities as follows. 1. Develop proper planning…
Q: Which of the following offers the best advice for Katty as it relates to the development if this new…
A: Some of the points that should be kept in mind while developing a system are: 1. Keep the…
Q: QUESTION 1 The enrollment of the new students at ABC University has increased steadily over the past…
A: Note: - Since we can answer only up to three subparts we will answer the first three subparts(a, b,…
Q: Below is the network diagram from a project: B(2) D(5) A(2) F(3) C(5) E(3) What is the slack for…
A: A project network is the visual representation of the project activities and their respective…
Q: b. How many weeks will it take to complete the project
A:
Q: Exhibit A. Southland Corporation’s decision to produce a new line of recreational products resulted…
A: Please note that the first three subparts are solved as per the guidelines. You may post the…
Q: Will in-house systems analysts become obsolete as more organizations outsource system development?…
A: Definitions: Outsourcing: - When the company hires or contracts with another external company for…
Q: What problems may arise without effective coordination in the workplace?
A: Workplace coordination:- Coordination is when two or more people are on one accord to reach a…
Q: Explain with examples some of current trends in outsourcing under operation strategy ?
A: In the context of business practices, outsourcing can be stated as the practice of recruiting or…
Q: 7. The following were taken from the records of Sauyo Company: Year Cost of Beginning Ending Good…
A: The given data is as follows Cost of goods sold 600700 Average Inventory…
Q: Phil. Cable: Phil. Cable supplies cable access to all local residents. It was a very expensive…
A: Entrepreneurship is described as the process through which new ways of doing business are discovered…
Q: Wingman Distributing Company is expanding its supply chain to include a new distribution hub in…
A: Given data: Variable Cost 0.9 Fixed cost 800 Rental cost 1.4
Q: Ram Roy's firm has developed the following supply, demand, cost, and inventory data. Supply…
A: The greatest output that can be reached in the manufacturing of manufactured items is referred to as…
Q: Set control limits for this process and graph the sample data for both the x¯- and R-charts.
A: The X-bar chart is used to calculate the mean changes in the quality of products over time where as…
Q: At a local dairy mart, the numbers of gallons of skim milk, 2% milk, and whole milk sold over the…
A: It might be difficult to pick between the several types of milk available on store shelves. Here's…
Q: 6000 units of a part are needed every year. Currently, this part is manufactured internally. Each…
A:
Q: oesn't get too high, what can a system designer do? Expert opinions can be very important for a lot…
A: Reduce Short Term Memory Load
Q: One of the ways that Just-In- Time (or JIT) influences quality is that by reducing inventory, bad…
A: A Just-in-time (JIT) inventory system is matching the requirements of the suppliers with the raw…
Q: (a) What are the optimal values? (b) Develop a visualization comparing the forecasts with the…
A: There are many methods to find the optimal forecasted values like the moving averages method,…
Q: In the AD-AS model, what impact will a decrease in money supply have on output and prices? Select…
A: In AD=AS approach the equilibrium position is to be found where the aggregate demand equals to the…
Trending now
This is a popular solution!
Step by step
Solved in 2 steps with 2 images
- Seas Beginning sells clothing by mail order. An important question is when to strike a customer from the companys mailing list. At present, the company strikes a customer from its mailing list if a customer fails to order from six consecutive catalogs. The company wants to know whether striking a customer from its list after a customer fails to order from four consecutive catalogs results in a higher profit per customer. The following data are available: If a customer placed an order the last time she received a catalog, then there is a 20% chance she will order from the next catalog. If a customer last placed an order one catalog ago, there is a 16% chance she will order from the next catalog she receives. If a customer last placed an order two catalogs ago, there is a 12% chance she will order from the next catalog she receives. If a customer last placed an order three catalogs ago, there is an 8% chance she will order from the next catalog she receives. If a customer last placed an order four catalogs ago, there is a 4% chance she will order from the next catalog she receives. If a customer last placed an order five catalogs ago, there is a 2% chance she will order from the next catalog she receives. It costs 2 to send a catalog, and the average profit per order is 30. Assume a customer has just placed an order. To maximize expected profit per customer, would Seas Beginning make more money canceling such a customer after six nonorders or four nonorders?Located in the picturesque Berkshire Mountains of Western Massachusetts, Ski Butternut has been a family-owned, family-oriented ski destination for more than 50 years. The resort includes 22 trails for downhill skiing and snowboarding, two terrain parks for riding, and a dedicated area for snow tubing. Although Ski Butternut hosts some non-ski events during summer and fall, its business goes into high gear when snowy weather arrives, bringing skiers and riders from across Massachusetts, Connecticut, New York, and New Jersey. Matt Sawyer, Ski Butternuts director of marketing, says the primary target market has always been families with young children who are seeking affordable skiing. Everything from the snack-bar menus to the ski-shop merchandise is presented with families in mind. So that parents can have fun in the snow without worry, the resort has a Childrens Center for children who are too young to ski or have no interest. Fifth-graders are invited to ski for free when accompanied by an adult who buys an adult lift ticket. The resort also created two terrain parks for young snowboarders who were clamoring for a more exciting riding experience. Without the terrain parks, Sawyer says, these boarders would have asked their parents to take them to competing mountains in Vermont. Ski Butternuts research shows that first-timers are a particularly important segment, because they tend to have a strong allegiance to the resort where they learn to ski. First-timers typically visit the resort seven times before seeking out more challenging mountains. As a result, Ski Butternut has made teaching first-timers to ski or snowboard one of its specialties. For this market, the resort bundles ski or board rentals, lift tickets, and also offers a wide range of individual and group lessons for all ages and abilities at a value price. Because Ski Butternut has trails for different skill levels, beginners can challenge themselves by changing trails within the resort once they feel confident. Ski Butternut also targets seniors and college students. Knowing that weekends are the busiest period, the resort offers special midweek prices to attract seniors who have free time to ski on weekdays. College students are particularly value-conscious, and they often travel to ski resorts as a group. As a result, Ski Butternut offers weekend and holiday discounts to bring in large numbers of students who would otherwise ski elsewhere. Thanks to Facebook, Twitter, and other social media, students quickly spread the word about special pricing, which enhances Ski Butternuts ability to reach this key segment. In addition, the resort highlights discount pricing for families when targeting specific segments, such as scout troops, military personnel, emergency services personnel, and members of local ski clubs. Another segment Ski Butternut has selected for marketing attention is ski racers. The resort features professional coaching, lessons, and programs for ski racers in the age group of 8 to 20. Sawyer notes that these ski racers are extremely dedicated to training, which means theyre on the slopes as often as possible, a positive for the resorts attendance and revenue. To stay in touch with racers, Ski Butternut has a special website and a dedicated Facebook page. Sawyer conducts up to 1,200 customer surveys every year to better understand who his customers are and what they need. He also compares the results with skiers who visit mountains of a similar size in other areas. Digging deeper, he analyzes data drawn from the ski shops rental business to build a detailed picture of customers demographics, abilities, and preferences. Based on this research, he knows that the typical family at Ski Butternut consists of two children under age 18 who ski or ride, and at least one parent who skis. Because they can obtain so much information from and about their customers, Sawyer and his team are able to make better decisions about the marketing mix for each segment. By better matching the media with the audience, they get a better response from advertising, e-mail messages, and other marketing communications. As one example, they found that 15 percent of the visitors to Ski Butternuts website were using a smartphone to access the site. Sawyer has now created a special version of the site specifically for mobile use and created a text-message contest to engage skiers who have smartphones.16 Of the four categories of variables, which one seems to be the most central to Ski Butternuts segmentation strategy, and why?Located in the picturesque Berkshire Mountains of Western Massachusetts, Ski Butternut has been a family-owned, family-oriented ski destination for more than 50 years. The resort includes 22 trails for downhill skiing and snowboarding, two terrain parks for riding, and a dedicated area for snow tubing. Although Ski Butternut hosts some non-ski events during summer and fall, its business goes into high gear when snowy weather arrives, bringing skiers and riders from across Massachusetts, Connecticut, New York, and New Jersey. Matt Sawyer, Ski Butternuts director of marketing, says the primary target market has always been families with young children who are seeking affordable skiing. Everything from the snack-bar menus to the ski-shop merchandise is presented with families in mind. So that parents can have fun in the snow without worry, the resort has a Childrens Center for children who are too young to ski or have no interest. Fifth-graders are invited to ski for free when accompanied by an adult who buys an adult lift ticket. The resort also created two terrain parks for young snowboarders who were clamoring for a more exciting riding experience. Without the terrain parks, Sawyer says, these boarders would have asked their parents to take them to competing mountains in Vermont. Ski Butternuts research shows that first-timers are a particularly important segment, because they tend to have a strong allegiance to the resort where they learn to ski. First-timers typically visit the resort seven times before seeking out more challenging mountains. As a result, Ski Butternut has made teaching first-timers to ski or snowboard one of its specialties. For this market, the resort bundles ski or board rentals, lift tickets, and also offers a wide range of individual and group lessons for all ages and abilities at a value price. Because Ski Butternut has trails for different skill levels, beginners can challenge themselves by changing trails within the resort once they feel confident. Ski Butternut also targets seniors and college students. Knowing that weekends are the busiest period, the resort offers special midweek prices to attract seniors who have free time to ski on weekdays. College students are particularly value-conscious, and they often travel to ski resorts as a group. As a result, Ski Butternut offers weekend and holiday discounts to bring in large numbers of students who would otherwise ski elsewhere. Thanks to Facebook, Twitter, and other social media, students quickly spread the word about special pricing, which enhances Ski Butternuts ability to reach this key segment. In addition, the resort highlights discount pricing for families when targeting specific segments, such as scout troops, military personnel, emergency services personnel, and members of local ski clubs. Another segment Ski Butternut has selected for marketing attention is ski racers. The resort features professional coaching, lessons, and programs for ski racers in the age group of 8 to 20. Sawyer notes that these ski racers are extremely dedicated to training, which means theyre on the slopes as often as possible, a positive for the resorts attendance and revenue. To stay in touch with racers, Ski Butternut has a special website and a dedicated Facebook page. Sawyer conducts up to 1,200 customer surveys every year to better understand who his customers are and what they need. He also compares the results with skiers who visit mountains of a similar size in other areas. Digging deeper, he analyzes data drawn from the ski shops rental business to build a detailed picture of customers demographics, abilities, and preferences. Based on this research, he knows that the typical family at Ski Butternut consists of two children under age 18 who ski or ride, and at least one parent who skis. Because they can obtain so much information from and about their customers, Sawyer and his team are able to make better decisions about the marketing mix for each segment. By better matching the media with the audience, they get a better response from advertising, e-mail messages, and other marketing communications. As one example, they found that 15 percent of the visitors to Ski Butternuts website were using a smartphone to access the site. Sawyer has now created a special version of the site specifically for mobile use and created a text-message contest to engage skiers who have smartphones.16 What role do geographic variables play in Ski Butternuts segmentation and targeting?
- Located in the picturesque Berkshire Mountains of Western Massachusetts, Ski Butternut has been a family-owned, family-oriented ski destination for more than 50 years. The resort includes 22 trails for downhill skiing and snowboarding, two terrain parks for riding, and a dedicated area for snow tubing. Although Ski Butternut hosts some non-ski events during summer and fall, its business goes into high gear when snowy weather arrives, bringing skiers and riders from across Massachusetts, Connecticut, New York, and New Jersey. Matt Sawyer, Ski Butternuts director of marketing, says the primary target market has always been families with young children who are seeking affordable skiing. Everything from the snack-bar menus to the ski-shop merchandise is presented with families in mind. So that parents can have fun in the snow without worry, the resort has a Childrens Center for children who are too young to ski or have no interest. Fifth-graders are invited to ski for free when accompanied by an adult who buys an adult lift ticket. The resort also created two terrain parks for young snowboarders who were clamoring for a more exciting riding experience. Without the terrain parks, Sawyer says, these boarders would have asked their parents to take them to competing mountains in Vermont. Ski Butternuts research shows that first-timers are a particularly important segment, because they tend to have a strong allegiance to the resort where they learn to ski. First-timers typically visit the resort seven times before seeking out more challenging mountains. As a result, Ski Butternut has made teaching first-timers to ski or snowboard one of its specialties. For this market, the resort bundles ski or board rentals, lift tickets, and also offers a wide range of individual and group lessons for all ages and abilities at a value price. Because Ski Butternut has trails for different skill levels, beginners can challenge themselves by changing trails within the resort once they feel confident. Ski Butternut also targets seniors and college students. Knowing that weekends are the busiest period, the resort offers special midweek prices to attract seniors who have free time to ski on weekdays. College students are particularly value-conscious, and they often travel to ski resorts as a group. As a result, Ski Butternut offers weekend and holiday discounts to bring in large numbers of students who would otherwise ski elsewhere. Thanks to Facebook, Twitter, and other social media, students quickly spread the word about special pricing, which enhances Ski Butternuts ability to reach this key segment. In addition, the resort highlights discount pricing for families when targeting specific segments, such as scout troops, military personnel, emergency services personnel, and members of local ski clubs. Another segment Ski Butternut has selected for marketing attention is ski racers. The resort features professional coaching, lessons, and programs for ski racers in the age group of 8 to 20. Sawyer notes that these ski racers are extremely dedicated to training, which means theyre on the slopes as often as possible, a positive for the resorts attendance and revenue. To stay in touch with racers, Ski Butternut has a special website and a dedicated Facebook page. Sawyer conducts up to 1,200 customer surveys every year to better understand who his customers are and what they need. He also compares the results with skiers who visit mountains of a similar size in other areas. Digging deeper, he analyzes data drawn from the ski shops rental business to build a detailed picture of customers demographics, abilities, and preferences. Based on this research, he knows that the typical family at Ski Butternut consists of two children under age 18 who ski or ride, and at least one parent who skis. Because they can obtain so much information from and about their customers, Sawyer and his team are able to make better decisions about the marketing mix for each segment. By better matching the media with the audience, they get a better response from advertising, e-mail messages, and other marketing communications. As one example, they found that 15 percent of the visitors to Ski Butternuts website were using a smartphone to access the site. Sawyer has now created a special version of the site specifically for mobile use and created a text-message contest to engage skiers who have smartphones.16 How is Ski Butternut applying behavioristic variables in its segmentation strategy? Explain your answer.Adirondack Paper Mills, Inc. operates paper plants in Augusta, Maine, andTupper Lake, New York. Warehouse facilities are located in Albany, New York, and Portsmouth, New Hampshire. Distributors are located in Boston, New York, and Philadelphia. The Augusta plant has a capacity of 300 units and the Tupper Lake plant has a capacity of 100 units. Boston has a demand of 150 units, New York has a demand of 100 units, and Philadelphia has a demand of 150 units. The unit transportation costs (in dollars) for shipments from the two plants to the two warehouses are presented in Table 4 and those from the two warehouses to the threedistributors are presented in Table 5. Table 4: Problem 1.10aPlant/Warehouse Albany PortsmouthAugusta 7 5Tupper Lake 3 4 Table 5: Problem 1.10bWarehouse/Distributor Boston New York PhiladelphiaAlbany…Pine Valley Furniture In an effort to better serve the various departments at Pine Valley Furniture, the PVF information systems department assigns one of its systems analysts to serve as a liaison to a particular business unit. Chris Martin is currently the liaison to the purchasing department. After graduating from Valley State University, Chris began working at Pine Valley Furniture. He began his career at PVF as a programmer/analyst I. This job assignment required him to code and maintain financial application systems in COBOL. In the six years he has been at PVF, he has been promoted several times; his most recent promotion was to a junior systems analyst position. During his tenure at PVF, Chris has worked on several important projects, including serving as a team member on a project that developed a five-year plan that would renovate the manufacturing information systems. Chris enjoys his work at Pine Valley Furniture and wishes to continue moving up the information systems…
- Food Goblin Supermarkets use both cashiers and baggers to serve customers at check out. During the first 6 hours of each workday (Monday–Friday), 4 cashiers and 2 baggers serve approximately 20 customers per hour. A cashier and a bagger who require approximately 5 minutes at checkout and 5 minutes at bagging serve each customer. a. Calculate the utilization of both cashiers and baggers. b. Assume that both baggers and cashiers are cross-trained to perform both activities so that they can serve customers independently. Customers are now both checked and their groceries bagged by one individual. Further, assume that it takes 12 minutes for one individual to both cash out and bag each customer’s groceries. Calculate the utilization of this new group of 6 cross-trained employees.PLEASE USE EXCEL Paul Bergey is in charge of loading cargo ships for International Cargo Company(ICC) at the port in Newport News, Virginia. Paul is preparing a loading plan for an ICC freighter destined for Ghana. An agricultural commodities dealer wants to transport the following products aboard this ship.Commodity Amount Available Volume per Ton Profit per Ton (tons) (cubic feet) ($) A 4,800 40 70B 2,500 25 50C 1,200 60 60D 1,700 55 80 Paul can elect to load any and/or all of the available commodities. However, theship has three cargo holds with the following capacity restrictions.Cargo Hold…Cutey Barber Salon Cutey Barber Salon is a trendy barber salon that is located in a densely populated city called Maple. Demand for the services offered by the salon is fairly high. It offers services such as haircuts, hair styling, scalp massaging and conditioning treatment, straight razor and wet shave, beard sculpting, facials and hair colouring. In addition to these services provided, the salon sells premium hair products to customers. The salon has the ability to produce a maximum of 20,000 haircuts and hairstyling per year. Demand for haircuts and hairstyling over the last five years can be seen in the following table:- Year Demand for haircuts and hairstyling 2017 11,500 2018 12,200 2019 13,400 2020 14,000 2021 14,500 Although the business does not have a written vision and mission statement, it is clear in the minds of management what they want to achieve and what they would like to be in the future. Currently, customers can walk in at…
- Cutey Barber Salon Cutey Barber Salon is a trendy barber salon that is located in a densely populated city called Maple. Demand for the services offered by the salon is fairly high. It offers services such as haircuts, hair styling, scalp massaging and conditioning treatment, straight razor and wet shave, beard sculpting, facials and hair colouring. In addition to these services provided, the salon sells premium hair products to customers. The salon has the ability to produce a maximum of 20,000 haircuts and hairstyling per year. Demand for haircuts and hairstyling over the last five years can be seen in the following table:- Year Demand for haircuts and hairstyling 2017 11,500 2018 12,200 2019 13,400 2020 14,000 2021 14,500 Although the business does not have a written vision and mission statement, it is clear in the minds of management what they want to achieve and what they would like to be in the future. Currently, customers…Cutey Barber Salon Cutey Barber Salon is a trendy barber salon that is located in a densely populated city called Maple. Demand for the services offered by the salon is fairly high. It offers services such as haircuts, hair styling, scalp massaging and conditioning treatment, straight razor and wet shave, beard sculpting, facials and hair colouring. In addition to these services provided, the salon sells premium hair products to customers. The salon has the ability to produce a maximum of 20,000 haircuts and hairstyling per year. Demand for haircuts and hairstyling over the last five years can be seen in the following table:- Year Demand for haircuts and hairstyling 2017 11,500 2018 12,200 2019 13,400 2020 14,000 2021 14,500 Although the business does not have a written vision and mission statement, it is clear in the minds of management what they want to achieve and what they would like to be in the future. Currently, customers can walk in at…Cutey Barber Salon Cutey Barber Salon is a trendy barber salon that is located in a densely populated city called Maple. Demand for the services offered by the salon is fairly high. It offers services such as haircuts, hair styling, scalp massaging and conditioning treatment, straight razor and wet shave, beard sculpting, facials and hair colouring. In addition to these services provided, the salon sells premium hair products to customers. The salon has the ability to produce a maximum of 20,000 haircuts and hairstyling per year. Demand for haircuts and hairstyling over the last five years can be seen in the following table:- Year Demand for haircuts and hairstyling 2017 11,500 2018 12,200 2019 13,400 2020 14,000 2021 14,500 Although the business does not have a written vision and mission statement, it is clear in the minds of management what they want to achieve and what they would like to be in the future. Currently, customers…