Assume the following: A quality manager at a popular restaurant in a New York has accurately measured the Cp & Cpk values associated with the delivery times of the food delivered by her restaurant.  He has measured these values over an acceptable time period. The measured values are such that: Cp > 1, and Cpk < 1. Then: a. The process is both cappable and centered between the specification limits. b. The process is neither cappable nor centered between the specification limits. c. The process is cappable but not centered between the specification limits. d. The process is not cappable but centered between the specification limits.

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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Assume the following:

  • A quality manager at a popular restaurant in a New York has accurately measured the Cp & Cpk values associated with the delivery times of the food delivered by her restaurant. 
  • He has measured these values over an acceptable time period.
  • The measured values are such that: Cp > 1, and Cpk < 1.

Then:


a. The process is both cappable and centered between the specification limits.
b. The process is neither cappable nor centered between the specification limits.
c. The process is cappable but not centered between the specification limits.
d. The process is not cappable but centered between the specification limits.
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