Assuming that cars arrive at a toll, on average, every 0.5 minutes, and the toll has only one payment window, and both the time between arrivals and the time between calls follow an exponential distribution. The toll attendant takes an average of 0.3 minutes to collect. Calculate the system performance measures, ie the car arrival rate and the toll service rate.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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Queuing theory refers to the fundamental concepts of a phenomenon that we constantly experience, the concept of queues. These queues are in production processes, such as in banks, service providers, etc.
Based on the concepts of Production Modeling and Simulation, do the following:

a) Assuming that cars arrive at a toll, on average, every 0.5 minutes, and the toll has only one payment window, and both the time between arrivals and the time between calls follow an exponential distribution. The toll attendant takes an average of 0.3 minutes to collect. Calculate the system performance measures, ie the car arrival rate and the toll service rate.

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