At a manufacturing assembly line, 30 jobs arrive perhour. Each job must pass through two production stages:stage 1 and stage 2. Stage 1 takes an average of 1 minute tocomplete, and 1 worker is available to perform stage 1.After completing stage 1, the job immediately passes tostage 2. Stage 2 takes an average of 2 minutes to complete,and 2 workers are available to work on stage 2. Aftercompleting stage 2, each job is inspected. Inspection takesan average of 3 minutes, and 3 workers are available toperform inspection. After inspection, 10% of the jobs mustbe returned to stage 1, and they then repeat both stages 1and 2. After inspection, 20% of all jobs return to stage 2 andrepeat stage 2. Assume that interarrival times and servicetimes are exponential.a What is the average time a job spends in the systemfrom arrival to completion?b What percentage of the time is each worker busy?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter4: Linear Programming Models
Section: Chapter Questions
Problem 107P
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At a manufacturing assembly line, 30 jobs arrive per
hour. Each job must pass through two production stages:
stage 1 and stage 2. Stage 1 takes an average of 1 minute to
complete, and 1 worker is available to perform stage 1.
After completing stage 1, the job immediately passes to
stage 2. Stage 2 takes an average of 2 minutes to complete,
and 2 workers are available to work on stage 2. After
completing stage 2, each job is inspected. Inspection takes
an average of 3 minutes, and 3 workers are available to
perform inspection. After inspection, 10% of the jobs must
be returned to stage 1, and they then repeat both stages 1
and 2. After inspection, 20% of all jobs return to stage 2 and
repeat stage 2. Assume that interarrival times and service
times are exponential.
a What is the average time a job spends in the system
from arrival to completion?
b What percentage of the time is each worker busy?

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